Re: Error messages after reinstall following 'AOL induced crash'

From: Beth Melton (bmelton_at_NoSpam4Memvps.org)
Date: 08/27/04 

Date: Fri, 27 Aug 2004 13:19:05 -0500

Hi Allen,

I'm not sure what you mean by 'package' but have you tried
uninstalling and reinstalling Office? It sounds like some files may
have been removed when you uninstalled AOL and Detect and Repair isn't
correcting the problem. 

-- 
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
"Allen" <anonymous@discussions.microsoft.com> wrote in message
news:cdbc01c48a86$b06b4f90$a401280a@phx.gbl...
> Hi
>
> I recently had to reinstall MS Office 2000 professional
> (due to a major system crash whilst unhooking myself from
> the claws of AOL).  Whilst I followed the installation
> instructions to the letter - and no error messages
> appeared during installation - since then everytime I open
> a package (word / powerpoint/excel) two things happen:
>
> 1) The package appears to have to try and configure itself
> everytime
> 2) A message saying 'office assistant could not start - do
> you want to reinstall' appears.  The first time this
> appeared I followed the step by step instructions
> on 'detect and repair' again with no error meesages
> appearing, however after a reboot the same things happen
> again.
>
> In additon, since the reinstall I have been unable
> to 'double-click' files open from within folders -
> although they will open fine from within the package
> (after the annoying 2 step error process above). I tried a
> suggested re-register word using 'winword /r' however I
> get the following error message:
>
> "Cannot find the file winword (or one of its components)"
>
> although when I search for winword it is definitely there.
>
> Whilst not stopping me working - it is very frustrating.
> Can you help?
> Thanks
> Allen
>

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