Re: Updated - Invalid Product Key Error

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Suzanne S. Barnhill (sbarnhill_at_mvps.org)
Date: 07/05/04 

Date: Mon, 5 Jul 2004 18:29:19 -0500

As g-n-o says, the Windows key is stuck to your CPU. Most likely you don't
have a key for Office because it is a trial version. You will have to buy
the full product to use it beyond the trial period. 

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"JJlawn" <anonymous@discussions.microsoft.com> wrote in message
news:263fb01c46244$078a7870$a501280a@phx.gbl...
> Hi,
>
> I purchased a new laptop pc with Windows XP and it comes
> with Microsoft Office. The Microsoft Office (along with
> other software) was preloaded and the shipping box
> contains no CD's (except trial versions). A Microsoft
> booklet came with it that says the Certificate of
> Authenticity has been removed by the manufacturer and is
> attached to the PC.
>
> When I launch Word, Excel etc..I am prompted to enter the
> Product Key. This code is on a sticker attached to my
> computer. When the code is entered (case matching) it is
> not recognized by the system. Has anyone else had this
> problem? I've tried the "repair" function on add/remove
> programs - but no luck...If I need to contact microsoft
> can can someone provide specific instructions about who to
> contact? Thanks for the help.
>
>

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