RE: Word 2002 opening and closing slowly

From: garfield-n-odie (garfieldnodie_at_discussions.microsoft.com)
Date: 06/26/04 

Date: Sat, 26 Jun 2004 12:22:02 -0700

Hi, Lauren. See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm.

"Lauren" wrote:

> Been having a minor problem since last year with Word
> 2002 opening and closing slower than it originally did.
> When I first started using Word 2002, open and close were
> pretty much instantaneous, but now it can take up to half
> a minute for either action.
>
> When I first open, it looks like it's acting normally,
> with opening a clean document to begin work, then it
> seems like it's overlaying a second application on top of
> it (it creates an extra thin border around the document
> and the look of the program seems enhanced). I'm unable
> to do any function with it until it has completed this.
> On closing, it is saving Normal.dot. I never get any
> error messages as a result of this delay. I have no
> macros loaded, and only a few scattered additions to
> autotext and the custom dictionary.
>
> I upgraded Word 2002 from the Microsoft site, but I would
> have thought that any upgrade would be seamless and have
> no impact on loading time. I tried uninstalling and
> reinstalling the program without change in this delay. I
> am running under Windows XP (regularly upgraded and
> system is regularly defragged) and all other applications
> open and close normally, with no slow down. AV software
> and spyware software are also upgraded regularly.
>
> My Word 97 running under Windows 95 on an 8 year old
> system opens and closes faster. What's wrong with this
> picture?
>
> Many thanks for any help.
>
> Lauren
>

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