RE: normal dot already exists error on saving
From: Beth Melton (bmelton_at_NoSpam4Memvps.org)
Date: 06/25/04
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Date: Fri, 25 Jun 2004 08:47:53 -0700
Hi Graham,
If changes have been made to your Normal.dot then you should only encounter this message when you exit Word or utilize the Save All command.
How are you saving the document? Are you clicking the Save command or are you exiting Word and saving the document when prompted?
Did you perhaps customize your toolbar/menu bar and add the Save All command? Or are you holding Shift and clicking File/Save All?
Aside from the above, do you use Norton AV? If so then go to Norton Options and in the Miscellaneous section turn off "Enable Office Plug-in".
If you are not exiting Word or using Save All then that should be investigated as well since it could be a macro virus attempting to replicate itself in all open all documents.
-- Please post all follow-ups to the newsgroup. Email requests for assistance can not be acknowledged. ~~~~~~~ Beth Melton Word FAQ: http://mvps.org/word TechTrax: http://mousetrax.com/techtrax/ "GrahamH" wrote: > Everytime when I save a word file from word2002 I get the following messages > > 'The file normal.dot already exists. Do you want to rpelace exisitng file - I answer no and asked to save - again I decline then get > 'do you want to replace existing file. Changes have been made that affect your global template normal.dot. Do you want to save those changes. > I answer no and it lets me out > > I have tried installing the latest updates and deleted and re-installed office but cannot cure the problem > > Can anyone help
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