RE: Word crashes when you try to shut down a document

From: Beth Melton (bmelton_at_NoSpam4Memvps.org)
Date: 06/23/04

  • Next message: garfield-n-odie: "RE: Word Doesn't Start!" 
    Date: Wed, 23 Jun 2004 13:53:02 -0700

    Hi Collin,

    My first suggestion/question is if Word came installed as part of Works Suite. If so then the soft Works Suite Add-in exhibits the same behavior you describe.

    Go to your Control Panel and in Add/Remove Programs uninstall the "Microsoft Works Suite Add-in for Word". 

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Please post all follow-ups to the newsgroup. Email requests for assistance can not be acknowledged.
~~~~~~~
Beth Melton
Word FAQ: http://mvps.org/word
TechTrax: http://mousetrax.com/techtrax/
"Collin" wrote:
> When I open a document for viewing and then try to close it, it crashes winword.
> 
> Here are the error I get from the event viewer.
> 
> Faulting application winword.exe, version 9.0.0.6926, faulting module winword.exe, version 9.0.0.6926, fault address 0x000cbb94.
> 
> Fault bucket 34047406.
> 
> I am running Windows XP with SP1.  Word 2000 with SP3.
>  
>
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