NO idea what the problem is

anonymous_at_discussions.microsoft.com
Date: 05/28/04

  • Next message: Jim: "Re: Word shuts down" 
    Date: Fri, 28 May 2004 00:48:08 -0700

    In the IT world we like to say "format c" This means its
    time to reformat your computer and start all over. This
    may be worth your time because the slate will be wiped
    cleaned. This is probably a better approach than too
    troubleshoot a computer for hours on end. If you were
    paying yourself there comes a point where you could have
    just bought a new pc or reformatted your old one.

    Spend money on a firewall, antivirus, and spyware and
    adware programs - and keep your computer updated with MS
    never ending updates. Go to zonelabs.com and download the
    free version of ZoneAlarm as your firewall. It's a decent
    program being free! Or use CA etrust for firewall and
    antivirus.

    This may not have help you, but with all those viruses
    you caught something tweaked your pc.

    -- scuba

    >-----Original Message-----
    > Word 2000's giving me trouble lately. I have no
    idea what's going on, and I don't know who or what's at
    fault here. If you can help me in any way, please respond
    to me as quickly as possible. I'll have to give you the
    whole story, and it's a bit long, so please bear with me.
    > I used to think the problem started when I
    deleted a "Microsoft Office" icon from the Startup folder
    in the Start-Programs menu. I figured that menu was for
    programs that started up automatically once Windows
    booted up, and it was next to an AOL 7.0 icon. I don't
    have AOL 7.0 anywhere on my computer, so i figured it was
    suspicious and deleted them both.
    > After that I scanned my laptop for viruses and
    adware, deleted four viruses and quarantined a buttload
    of malware and such. Now whenever I open Word 2000 or a
    Word 2000 document, the program takes about a full minute
    to load up, and another full minute to load the document.
    And it doesn't seem to want to close itself at all
    without Ctrl-Alt-Del.
    > And when I open the program by clicking on a
    document in My Documents, that window won't close without
    Ctrl-Alt-Del either, and that causes an Explorer error
    that forces me to recover my active desktop. So I don't
    know if it's a Word 2000 problem or an Explorer problem.
    > Please give me a hand, here. If you can help me
    in any way, please respond to me as quickly as possible
    at Mynameisnobody14 (catch breath) @AOL.com. And thanks
    for reading this far.
    > -Mike
    >.
    >

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