Re: Word 2003 save and save as functions don't respond on some docs.

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Suzanne S. Barnhill (sbarnhill_at_mvps.org)
Date: 05/10/04


Date: Mon, 10 May 2004 09:01:08 -0500

Have you activated Office 2003? (Help | Activate Product)

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
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"jbeeghly" <anonymous@discussions.microsoft.com> wrote in message
news:FF46F6AF-4A17-4E99-AC84-83751158B881@microsoft.com...
> I use Word 2003 as part of the Office Pro 2003 package on a Dell Optiplex
Computer.  I routinely connect to my office network via the Citrix program.
Citrix brings up a virtual desktop of my office computer.  On this desktop,
I have folder shortcuts, some of which refer to folders on my shared hard
drive at work and some of which refer to directories on my home computer.  I
start MS Word 2000 files on my office computer duing the day and save them.
At night, I transfer files by dragging them from one directory to another on
the virtual desktop.  Then I log off and open the files with Word 2003 on my
home computer.
>
> The problem is that for some but not all such MS Word files, once I open
it in Word 2003 at home, the save and save as commands no longer work.  I
can bring up the file menu and activate the command, but there is no file
save or attempt to save the file.  Conversely, the same process works fine
on my laptop, which is stil using Windows 2000 and Word 2000.  I can save
the file there and later transfer it to my desktop.  If I then try to open
the file I just worked on on the desktop using Word 2003 I can no longer
save or save as the file.  I have tried reinstalling Office Pro with no
benefit to improvement.  (Note, however, that when I did reinstall it,
Acrobat 5 files were still in the directory icons show up on the task bar.
>
> Specs on computer are as follows:
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name DELL5
> System Manufacturer Dell Computer Corporation
> System Model OptiPlex GX270
> System Type X86-based PC
> Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2992 Mhz
> Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2992 Mhz
> BIOS Version/Date Dell Computer Corporation A03, 10/20/2003
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume1
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
> Total Physical Memory 1,024.00 MB
> Available Physical Memory 644.71 MB
> Total Virtual Memory 2.42 GB
> Available Virtual Memory 1.77 GB
> Page File Space 1.42 GB
> Page File C:\pagefile.sys
>


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