RE: Word 2003 "not enough memory or disk space to run word"

From: rm (anonymous_at_discussions.microsoft.com)
Date: 05/04/04


Date: Tue, 4 May 2004 10:12:44 -0700

I tried all of these steps and it still didn't work. Do
I need to do it to all profiles located on the computer?

>-----Original Message-----
>Hi rm,
>
> Important This article contains information about
modifying the registry.
>Before you modify the registry, make sure to back it up
and make sure that
>you understand how to restore the registry if a problem
occurs. For
>information about how to back up, restore, and edit the
registry, click the
>following article number to view the article in the
Microsoft Knowledge
>Base:
>256986 Description of the Microsoft Windows Registry
>
>SUMMARY
>This article describes the steps that you can use if
Microsoft Word 2003
>does not start, or if you receive an error message when
you try to start
>Word 2003.
>
>SYMPTOMS
>When you start Microsoft Word 2003, you receive error
messages that are
>similar to the following:
>
>there is not enough memory or disk space to run word
>
>
>winword caused a GPF in module user.exe
>
>RESOLUTION
>To resolve this behavior, rename the global template
(Normal.dot).
>
>Note Renaming the Normal.dot template resets several
options back to their
>default settings, including custom styles, custom
toolbars, macros, and
>AutoText entries. Therefore, Microsoft strongly
recommends that you rename
>the Normal.dot template instead of deleting it.
>
>Certain installations may yield more than one legitimate
Normal.dot file.
>These situations include multiple versions of Microsoft
Word that are
>running on the same computer or several workstation
installations on the
>same computer. In these situations, pay special
attention so that you
>rename the correct copy of Normal.dot.
>
>The default location for the global template
(Normal.dot) is the following,
>depending on your operating system.
>
>For Microsoft Windows 95, Microsoft Windows 98, and
Microsoft Windows
>Millennium Edition (Me):
>C:\WINDOWS\Application Data\Microsoft\Templates
>
>For Windows 95, Windows 98, and Windows Millennium
Edition (Me) with
>profiles turned on:
>C:\Windows\Profiles\username\Application
Data\Microsoft\Template
>
>For Microsoft Windows 2003 and Microsoft Windows XP:
>C:\Documents and Settings\username\Application
Data\Microsoft\Templates
>
>To rename the Normal.dot global template, follow these
steps.
>Windows 95, Windows 98, and Microsoft Windows NT 4.0
>Quit all Microsoft Office programs.
>Click Start, point to Find, and then click Files or
Folders.
>In the Named list, type Normal.dot.
>
>In the Look in list, select My Computer.
>Click Find Now.
>In the Find results list, right-click each Normal.dot
Microsoft Word
>template, and then click Rename.
>Type a new name (for example, OldNormal.dot), and then
press ENTER.
>Close the Find: All Files window.
>Start Word the way that you typically do (without using
the /a switch).
>Windows Millennium Edition (Me) and Windows 2000
>Quit all Office programs.
>Click Start, point to Search, and then click For Files
or Folders.
>In the Search for files or folders named box, type
Normal.dot.
>In the Look in list, select My Computer, and then click
Search Now.
>Under Search Results, right-click each Normal.dot
Microsoft Word template
>in the right pane, and then click Rename.
>Type a new name (for example, OldNormal.dot), and then
press ENTER.
>Close the Search Results window.
>Start Word the way that you typically do (without using
the /a switch).
>Windows XP
>Quit all Office programs.
>Click Start, and then click Search.
>Under What do you want to search for?, click All files
and folders.
>In the All or part of the file name box, type
Normal.dot.
>
>In the Look in list, select My Computer.
>Click Search.
>In the right pane, right-click each Normal.dot Microsoft
Word template, and
>then click Rename.
>Type a new name (for example, OldNormal.dot), and then
press ENTER.
>Close the Search Results window.
>Start Word the way that you typically do (without using
the /a switch).
>If renaming the global template (Normal.dot) does not
resolve the behavior
>that is mentioned in the "Symptoms" section, do either
of the following:
>Empty the Startup folder.
>Rename the Data and Options keys in the Windows Registry.
>Empty the Startup folder
>When you start Word, Word automatically loads templates
and add-ins that
>are located in the Startup folder. Errors in Word may be
the result of
>conflicts or problems with an add-in. To determine
whether an item in a
>Startup folder is causing the problem, you can
temporarily empty the folder.
>
>Word 2003 loads items from the Office Startup folder and
from the Word
>Startup folder. To remove items from the Startup folder,
follow these
>steps:
>Quit all instances of Word. If you use Word as your e-
mail editor, make
>sure to quit Microsoft Outlook also.
>On the desktop, double-click My Computer, and then
locate the Office
>Startup folder. The default location for the Office
Startup folder is:
>C:\Program Files\Microsoft Office\Office\Startup
>
>Drag each item from the Office Startup folder to the
desktop. (Or create a
>new folder on the desktop, and drag each item to this
folder)
>
>Note To create a new folder on the desktop, right-click
a blank area on the
>desktop, point to New, and then click Folder.
>Locate the Word Startup folder. The following locations
are the default
>locations for the Word Startup folder, depending on your
operating system:
>
>For Windows XP and Windows 2000
>C:\Documents and Settings\user name\Application
Data\Microsoft\Word\Startup
>
>For Windows 95, Windows 98, and Windows Millennium
Edition (Me) without
>profiles enabled
>C:\windows\Application Data\Microsoft\Word\Startup
>
>For Windows 95, Windows 98, Windows Millennium Edition
(Me) with profiles
>enabled, and Windows NT 4.0
>C:\windows\user name\Application
Data\Microsoft\Word\Startup
>
>Drag each item from the Word Startup folder to the
desktop. (Or create a
>new folder on the desktop, and then drag each item to
this folder.)
>Start Word.
>Rename the Data and Options keys in the Windows Registry
>Rename the Data registry key
>Note Renaming the Data registry key resets several
options back to the
>default settings, including the Most Recently Used (MRU)
file list on the
>File menu and many settings that you customize when you
click Options on
>the Tools menu. Word rebuilds the Data registry key by
using built-in
>default settings the next time that you start Word.
>
>To rename the Data registry key, follow these steps:
>
>Warning If you use Registry Editor incorrectly, you may
cause serious
>problems that may require you to reinstall your
operating system. Microsoft
>cannot guarantee that you can solve problems that result
from using
>Registry Editor incorrectly. Use Registry Editor at your
own risk.
>Quit all Windows programs.
>Click Start, and then click Run.
>In the Open box, type regedit, and then click OK.
>Locate and then click the following registry key:
>HKEY_CURRENT_USER\Software\Microsoft\Office\9.0
\Word\Data
>
>On the Edit menu, click Rename.
>Type a new name for the Data registry key (for example,
OldData), and then
>press ENTER.
>To close Registry Editor, click Exit on the File menu.
>Start Word the way that you typically do (without using
the /a switch).
>Rename the Options registry key
>The Options registry key stores the options that you can
set from Word,
>either by changing menu options or by running the
RegOptions macro.
>
>To rename the Options registry key, follow these steps:
>
>Warning If you use Registry Editor incorrectly, you may
cause serious
>problems that may require you to reinstall your
operating system. Microsoft
>cannot guarantee that you can solve problems that result
from using
>Registry Editor incorrectly. Use Registry Editor at your
own risk.
>Quit all Windows programs.
>Click Start, and then click Run.
>In the Open box, type regedit, and then click OK.
>Locate and then click the following registry key:
>HKEY_CURRENT_USER\Software\Microsoft\Office\9.0
\Word\Options
>
>On the Edit menu, click Rename.
>Type a new name for the Options registry key (for
example, OldOptions), and
>then press ENTER.
>To close Registry Editor, click Exit on the File menu.
>Start Word the way that you typically do (without using
the /a switch).
>
>
>Please let me know has this helped You...
>
>Thank you...
>
>Raghu...
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>.
>



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