RE: Upgraded to Word 2003, now I can't open files

From: Raghu Prakash (raghupg_at_online.microsoft.com)
Date: 05/04/04 

Date: Tue, 04 May 2004 07:30:23 GMT

Hi,

        The option to do is to check for the Novell NetWare Network Privileges.
244710 Microsoft KB article will provide you more inforamtion
http://support.microsoft.com/default.aspx?scid=kb;en-us;244710

Novell NetWare Network Privileges Required to Run Word
View products that this article applies to.
This article was previously published under Q244710

SUMMARY
This article lists the network privileges you have to have to perform
specific Word operations over a Novell network. The article includes the
following sections:
Description of File System Directory and File Rights
Novell Privileges Required to Only Read Documents
Novell Privileges Required to Create or Modify Documents
Symptoms of Missing Novell Privileges
Why Novell Features File Scan as Well as Create Privileges

MORE INFORMATION
Description of File System Directory and File Rights
File system security is basically the same for both Novell NetWare 3.x and
Novell NetWare 4.x. A few new file attributes were added to Novell NetWare
4.x to accommodate data migration and some file compression features.

Directory rights control general access to a directory, its files, and its
subdirectories. When granted at the directory level, the rights apply to
all the files and subdirectories in that directory unless the rights are
redefined at the file or subdirectory level.

File rights control access to specific files in a directory. They are used
to redefine the rights that users inherit from directory rights.

There are eight rights that can be granted at either the directory or the
file level. The following is a list of Novell file system rights:

Novell NetWare Right
 Description
 
Supervisor
 Grants all rights to the directory, its files, and subdirectories. The
Supervisor file right can't be blocked with an IRF (Inherited Rights
Filter). Users with this right can grant other users rights to the
directory, its files, and subdirectories. Users who have this right can
also grant other users any rights to the file and can change the file's
Inherited Rights Filter.
 
Read
 Grants the right to open files in the directory and read the contents or
run the program.
 
Create
 Grants the right to create a file and to salvage a file after it has been
deleted.
 
Write
 Grants the right to open and write to an existing file.
 
Erase
 Grants the right to erase (delete) the file.
 
Modify
 Grants the right to change the attributes and name of the file, but does
not grant the right to change its contents.
 
File Scan
 Grants the right to see the file with the DIR or NDIR directory command,
including the directory structure from that file to the root directory.
 
Access Control
 Grants the right to change the trustee assignments and the Inherited
Rights Filter of the file.

If you make a trustee assignment in a directory, the trustee has access to
the directory, its files, and its subdirectories (unless the rights are
redefined at the file or subdirectory level).

When you make a trustee directory assignment, the default rights (Read and
File Scan) allow a trustee to read the files in the directory and to see
the subdirectories and files in the directory. Any trustee assignment,
whether for a directory or a file, also includes the right to see the path
leading from the root to that directory or file. A new assignment of
trustee rights at the file level can revoke rights assigned at the
directory level or allow additional rights.
Novell Privileges Required to Only Read Documents
READ, FILE SCAN

Below is a list of directories where users need only Read and File Scan
privileges to run Word (they only need to be able to read from these
directories):
Server location of Word program directory tree (Administrative installation)
Server location of shared Microsoft applications (MSAPPS) directory tree
(Administrative installation)
Windows program directory, if running shared Windows
Any server directories where you store graphics or other source files for
links that you do not want users to be able to modify in Word.

NOTE: In addition, you need to apply Read-Only and Shareable Flags to all
the files in these locations. Usually, the Novell network administrator
sets this sequence of privileges and attributes after performing the server
installation of Windows or an application.
Novell Privileges Required to Create or Modify Documents
READ, WRITE, FILE SCAN, CREATE, ERASE, MODIFY (all rights except ACCESS
CONTROL and SUPERVISOR)

IMPORTANT: These user rights apply to the directory that contains the files
you are working with. Novell NetWare also allows for assigning users file
level rights. Make sure the FILE SCAN right is also assigned at the file
level. This is especially important when users with Trustee rights are
working with documents within the same directory.

For example: If one user opens a document, Word creates a temporary file
with a name similar to "~wrd0000.tmp". When a different user with Trustee
rights opens a different document, their session of Word may also create a
temporary file with the same file name. This may occur when the Trustee
does not have the file level right of FILE SCAN assigned. When the FILE
SCAN right is missing, Word cannot "see" the other temporary files that may
exist in the directory.

NOTE: NetWare version 2.x also uses OPEN and uses DELETE and SEARCH instead
of ERASE and SEARCH, respectively.

The following is a list of directories where users need these privileges to
run Word:
The workstation's Word program directory tree, if it is located on the
server.
Temporary directory, if it is located on the server.
Any server directories where the user stores documents.
Any server directories where source files for links are located that the
user needs to modify (for example, Microsoft Excel worksheets or charts).
NOTE: The files in these locations usually have no Flags assigned, which
means the user has complete access to them.
Symptoms of Missing Novell Privileges
File Scan
 The user cannot see any files in the directory, so the directory appears
to be empty.
 
Erase
 The user cannot delete files, which frequently results in a large number
of temporary (.tmp) files.
 
Modify
 The user cannot rename files. When the user does not have Modify
privileges, Word cannot rename .tmp files during a save operation. When
Word saves, it deletes the previously saved version of the document

and then renames the current .tmp file. Without Modify rights, Word deletes
the document and then cannot rename the .tmp file, so an error occurs and
the document appears to be lost. (You can copy the .tmp file to a directory
in which the user has appropriate privileges and then rename it.)
 

Why Novell Features File Scan as Well as Create Privileges
If you have Create privileges but not File Scan privileges, you can create
files or copy them to a directory, but you cannot view the directory. This
means that, under Novell, you can create a "drop directory" where you can
collect files (such as reports or logs) from many users that cannot be read
by those same users.

If you have Create privileges but not File Scan privileges in a directory
where you want to create Word documents, a large number of .TMP files
quickly accumulate.

Thank You...

Raghu...

This posting is provided "AS IS" with no warranties, and confers no rights.