RE: Macro cannot be found or has been disable... when I tried to save doc in Word 2k
From: Andy T (anonymous_at_discussions.microsoft.com)
Date: 04/28/04
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Date: Wed, 28 Apr 2004 14:38:42 -0700
Raghu Prakash,
Thanks for the fix! I did try to install SP3 but the
problem is still persist. However, MS Word 2000 is OK
now after I replaced the dot file named normal.dot from
another user profile. I guess the macro file was
corrupted at the first time.
Aagain thanks for your help!
>-----Original Message-----
>Hi Andy,
>
> This is an issue which is documented in Microsoft
KB article # 324375.
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;324375
>
>SYMPTOMS
>When you click a command on a customized menu, you may
receive the
>following error message:
>
>The macro cannot be found or has been disabled because of
your Macro
>security settings.
>You receive this error message, although the macros are
in the template
>project, and macro security is set to trust the add-in.
>After you have this problem one time, it does not occur
again until you
>quit and restart Word.
>
>RESOLUTION
>To resolve this problem, obtain the latest service pack
for Microsoft
>Office 2000. For additional information, click the
following article number
>to view the article in the Microsoft Knowledge Base:
>276367 OFF2000: How to Obtain the Latest Office 2000
Service Pack
>
>
>IMPORTANT: Before you install Microsoft Office 2000
Service Pack 3 (SP-3),
>you must have Microsoft Office 2000 Service Release 1/1a
(SR-1/SR-1a)
>installed first. To obtain Office 2000 Service Release
1/1a (SR-1/SR-1a),
>click the article number below to view the article in the
Microsoft
>Knowledge Base:
>245025 OFF2000: How to Obtain and Install Microsoft
Office 2000 Service
>Release 1/1a (SR-1/SR-1a)
>
>
>STATUS
>Microsoft has confirmed that this is a problem in the
Microsoft products
>that are listed at the beginning of this article. This
problem was first
>corrected in Microsoft Office 2000 Service Pack 3.
>
>Andy, as you can Microsoft did come across this issue
only with SP3...so i
>would request you to update your Service Pack.
>
>Please let me know has this helped you...
>
>Thank You...
>
>Raghu...
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>.
>
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