Re: Word crashes just when writing letters
From: Charles Kenyon (msnewsgroup_at_remove.no.spam.addbalance.com)
Date: 04/13/04
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Date: Tue, 13 Apr 2004 08:24:20 -0500
Try reinstalling or repairing it.
-- Charles Kenyon See the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Neilos" <anonymous@discussions.microsoft.com> wrote in message news:1b9f601c42110$76c79080$a501280a@phx.gbl... > Thanks for your help, > I tried them in reverse order, and there were no addins, > and the renaming made ni difference, but when I went to > turn the assistant on so that I could check the settings it > showed me the error message as I clicked on it under the > help toolbar. I think this might be the root of the > problem, but again what to do now? > Thanks so much for your advice so far. > Cheers > Neilos > >-----Original Message----- > >I don't have anything more than guesses and there are > others who read these > >messages and respond whose guesses are generally more > accurate than mine. My > >guesses may cause you a lot of unnecessary and not helpful > work. With that > >warning... > > > >Guess 1: Something in the letter wizard. Turn off the > Office Assistant after > >configuring the assistant to not guess what you are doing > and make > >suggestions. This does _not_ get at the root problem which > is likely to be a > >virus or other malignant code. > > > >Guess 2: Code in normal.dot. With Word closed, rename > normal.dot to > >normalold.dot. If this helps, write back and I'll tell you > further steps to > >take. > > > >Guess 3: A malignant Add-In. Check under Tools => > Templates and Add-Ins... > >and if you see any Add-Ins listed; uncheck them all. Then > try writing a > >letter and see what happens. If this works, write back > with the names of the > >Add-Ins and I'll have more guesses on what to do with them. > > > >You may want to use these guesses in reverse order since I > ended up with the > >simplest fix last and hardest first. > >-- > > > >Charles Kenyon > > > >See the MVP FAQ: <URL: http://www.mvps.org/word/> which is > awesome! > > --------- --------- --------- --------- --------- --------- > >This message is posted to a newsgroup. Please post replies > >and questions to the newsgroup so that others can learn > >from my ignorance and your wisdom. > > > ><anonymous@discussions.microsoft.com> wrote in message > >news:1ba8601c42108$fb20c3e0$a401280a@phx.gbl... > >> But what to do? > >> >-----Original Message----- > >> >Looks to me as if it may have to do with invoking the > >> letter wizard via the > >> >Office Assistant, but like you, I suspect something > malignant. > >> >-- > >> > > >> >Charles Kenyon > >> > > >> >See the MVP FAQ: <URL: http://www.mvps.org/word/> which is > >> awesome! > >> > --------- --------- --------- --------- --------- > --------- > >> >This message is posted to a newsgroup. Please post replies > >> >and questions to the newsgroup so that others can learn > >> >from my ignorance and your wisdom. > >> > > >> >"Suzanne S. Barnhill" <sbarnhill@mvps.org> wrote in message > >> >news:%23BsNZDQIEHA.2252@TK2MSFTNGP10.phx.gbl... > >> >> This is not the first time I've seen this issue > >> reported, which suggests > >> >> that it's probably due to a bizarre virus or a nasty > >> practical joke. > >> >> > >> >> -- > >> >> Suzanne S. Barnhill > >> >> Microsoft MVP (Word) > >> >> Words into Type > >> >> Fairhope, Alabama USA > >> >> Word MVP FAQ site: http://www.word.mvps.org > >> >> Email cannot be acknowledged; please post all follow-ups > >> to the newsgroup > >> >so > >> >> all may benefit. > >> >> > >> >> "Neilos" <anonymous@discussions.microsoft.com> wrote in > >> message > >> >> news:1b94d01c420f6$e119e1f0$a501280a@phx.gbl... > >> >> > I have Word 2000, running on XP Home, and if I start to > >> >> > write a letter, and write "Dear...." then press > enter for > >> >> > the next line, Word crashes and closes down. If I > >> write the > >> >> > rest of the letter first, save it, then add the " > Dear..." > >> >> > and save again then it works OK. > >> >> > Can anyone help. My computor apparently does not > want me > >> >> > writing letters. > >> >> > Neilos > >> >> > >> > > >> > > >> >. > >> > > > > > > >. > >
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