Re: ~$Normal.dot
From: Beth Melton (bmelton_at_NoSpam4Memvps.org)
Date: 03/07/04
- Next message: Paul Polgar: ""Do you want to save the changes" but no changes made"
- Previous message: Beth Melton: "Re: ~$Normal.dot"
- In reply to: George Hester: "Re: ~$Normal.dot"
- Next in thread: George Hester: "Re: ~$Normal.dot"
- Reply: George Hester: "Re: ~$Normal.dot"
- Reply: George Hester: "Re: ~$Normal.dot"
- Messages sorted by: [ date ] [ thread ]
Date: Sun, 7 Mar 2004 15:58:00 -0600
Hi George,
Before you continue you should know the owner file *should* be deleted
when you exit Word.
Have you tried deleting this file with Word and Outlook, if using Word
as your email editor, closed. If you have deleted it and it does not
disappear when you exit Word then let us know and we'll go from there.
:-)
However I will say there is indeed an issue here and that is whoever
wrote the KB article doesn't know what they are talking about!
~$Normal.dot is not an AutoRecovery Save (or what they are calling the
AutoSave copy). This file is a temporary file called an owner file and
it holds the user data for the individual who opened the file. In the
case of Normal.dot it is opened and loaded when Word starts.
Here's another KB article that covers this temp file:
http://support.microsoft.com/?kbid=211632
An AutoRecovery Save file is named "AutoRecovery save of <FileName>.
Here's another that covers an AutoRecovery save:
http://support.microsoft.com/default.aspx?kbid=156574
-- Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "George Hester" <hesterloli@hotmail.com> wrote in message news:OI0THGIBEHA.1600@tk2msftngp13.phx.gbl... Hi Jay: I really didn't mean to complain about Word although it may sound like it. What I meant to "complain" actually point out is the method in which Microsoft addresses their bugs. That's what steams me. The fact that ~$Normal.dot is not removed when it should be is all that needs to be addressed. We don't need to know what other reasons there are for it sticking around are. Let's concentrate on the issue at hand and not throw in extraneous information. An explanation of why it sticks around ALWAYS and a workaround would in my opionion be the correct way of addressing this bug. If there is no workaround say so. The workaround they present is no workaround. The workaround should be how to stop ~$Normal.dot from always sticking around not how to clean up Word's mess. I agree this issue to be fixed at anytime in the future is likely low on the totem pole. But as I said I am more concerned with the method of presenting bugs then I am in the actual bug. -- George Hester __________________________________ "Jay Freedman" <jay.freedman@verizon.net> wrote in message news:gtrm40ts7ho944ittkg5vuqket40qtfkb1@4ax.com... > Hi, George, > > First, although the language in the article could be clearer, I think > you're not reading what the writer intended. The point of it is that > autosave files from ordinary documents *are* deleted when Word quits > normally but may be left behind after a crash -- but ~Normal.dot is > *not* deleted when Word quits normally. > > Second, although it's an "issue" (in Microsoft-speak) or "undesirable > behavior," I'd say it falls very low on the bug spectrum. It doesn't > cause any adverse effect, and it certainly is not a threat of data > loss. Because of the way MS Program Management evaluates the > importance of "issues" for urgency, I'd bet that this one never gets > fixed except as a by-product of fixing something else. For now, the > existence of the KB article *is* the fix. > > If this is the worst bug in Word 2003 you can find to complain about, > you haven't been looking. :-) Have you tried using automatic > numbering? Now *there's* a bugfest... > > "George Hester" <hesterloli@hotmail.com> wrote: > > >http://support.microsoft.com/default.aspx?scid=kb;en-us;275955&Produc t=wrd2003 > > > >Please why does Microsoft address an issue the cause of which has no bearing on the particular issue? > > > >In this article Microsoft says why ~$Normal.dot can be left behind. They talk about Word 2003 crqashing or what not. But that has no bearing on this issue. This issue occurs whether Word 2003 closes correctly or not. > > > >The interesting thing here is the product was shipped by Microsoft knowing full well about the bug and then somehow thinks the Word user community is not going to recognize it as being what it is by waving their hands in the air when it is addressed. I don't know it just goes to show how darn stupid it can be to "upgrade" software. > > > -- > Regards, > Jay Freedman > Microsoft Word MVP FAQ: http://www.mvps.org/word
- Next message: Paul Polgar: ""Do you want to save the changes" but no changes made"
- Previous message: Beth Melton: "Re: ~$Normal.dot"
- In reply to: George Hester: "Re: ~$Normal.dot"
- Next in thread: George Hester: "Re: ~$Normal.dot"
- Reply: George Hester: "Re: ~$Normal.dot"
- Reply: George Hester: "Re: ~$Normal.dot"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
