Re: Error Message when trying to open Word 2000

From: Suzanne S. Barnhill (sbarnhill_at_mvps.org)
Date: 02/20/04


Date: Thu, 19 Feb 2004 20:30:23 -0600

Have you uninstalled the Microsoft Works Suite Add-in for Word (through
Control Panel | Add/Remove Programs)? It causes many problems with Word (not
necessarily this one, but if you're not going to be opening Word from Works,
you will be better off without the add-in).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
"John B." <jebunner@yahoo.com> wrote in message
news:129ad01c3f661$05c40960$a401280a@phx.gbl...
> I tried renaming both MSO9.DLL and Winword.exe and running
> the repair program it did replace both files but I still
> have the same problem.
>
> I am running Windows ME my programs came with the PC and
> have worked fine until now they came bundled in Microsoft
> Works Suite. My other WorkSuite programs seem to be
> working correctly.
>
> I appreciate your assistance. I'm at a loss as to what to
> try next.
>
> Sincerely,
>
> John B.
> >-----Original Message-----
> >Hi John,
> >
> >If you installed the Office SP3 patch then that is the
> correct file
> >date and size.
> >
> >An MSO9.DLL error doesn't mean the file itself is the
> underlying
> >issue. This is a shared DLL for all Office apps and if
> other
> >applications start then that isn't the issue. Plus if the
> error
> >occurred prior to installing SP3 then it has been
> recently replaced.
> >
> >If you think the file is corrupt then rename MSO9.DLL and
> Winword.exe
> >then go to Add/Remove Programs and use the "Repair
> Office" option.
> >
> >Do you have Windows XP and set a Compatibility mode for
> Word?
> >--
> >Please post all follow-up questions to the newsgroup.
> Requests for
> >assistance by email can not be acknowledged.
> >
> >~~~~~~~~~~~~~~~
> >Beth Melton
> >Microsoft Office MVP
> >
> >Word FAQ: http://mvps.org/word
> >TechTrax eZine: http://mousetrax.com/techtrax/
> >MVP FAQ site: http://mvps.org/
> >
> >
> >"John B." <jebunner@yahoo.com> wrote in message
> >news:1272501c3f629$c827f620$a601280a@phx.gbl...
> >> Just took a look at the MSO9.DLL file and this is the
> info.
> >>
> >>  It is located in C:\Program Files\Microsoft
> >> Office\Office,the creation date for this file is Monday,
> >> September 30, 2002, 7:10:58 AM, and its size is 5.33 MB
> >> (5,599,281 bytes)does this look correct???
> >>
> >> Could this file be the problem?  Where can I get a
> >> replacement copy?
> >>
> >> Thanks,
> >>
> >> John B.
> >
> >
> >.
> >


Relevant Pages

  • Re: Word suddenly began crashing and will only start in safe mode
    ... uninstall (through Control Panel | Add/Remove Programs) the Microsoft Works ... Suite Add-in for Word. ... Word MVP FAQ site: http://word.mvps.org ...
    (microsoft.public.word.application.errors)
  • Re: Process for getting bad Office 2000 CD-ROMs replaced
    ... Then, John ... mail John a new disc. ... I support Microsoft as opposed to bashing them for being so successful, ... Called for a replacement. ...
    (microsoft.public.office.misc)
  • Re: Re: Microsofts x64 strategy
    ... I have to agree with John Prevette's remarks and concerns! ... the custom build of my new system--designed especially for Windows XP Pro ... I do wish to wage my COMPLAINT and total disgust with Microsoft for the ... eligible for the new x64 OS! ...
    (microsoft.public.windows.server.general)
  • Re: DFS question
    ... > Hi John, ... > Microsoft CSS Online Newsgroup Support ... > check http://support.microsoft.com for regional support phone numbers. ... >>How do I tell it where to replicate? ...
    (microsoft.public.windows.server.sbs)
  • Re: Word 2004 + Macintel + Some Adobe OpenType Fonts = Crash on save
    ... So both Microsoft and Apple are simply going to sit there doing nothing ... newsgroup back in May when you provided the details. ... when the server is refreshed as it must be from time to ... So even if John went back and reviewed all messages in the tread, ...
    (microsoft.public.mac.office.word)