Re: Error Message when trying to open Word 2000

From: John B. (jebunner_at_yahoo.com)
Date: 02/18/04 

Date: Wed, 18 Feb 2004 12:51:46 -0800

I tried renaming both MSO9.DLL and Winword.exe and running
the repair program it did replace both files but I still
have the same problem.

I am running Windows ME my programs came with the PC and
have worked fine until now they came bundled in Microsoft
Works Suite. My other WorkSuite programs seem to be
working correctly.

I appreciate your assistance. I'm at a loss as to what to
try next.

Sincerely,

John B.
>-----Original Message-----
>Hi John,
>
>If you installed the Office SP3 patch then that is the
correct file
>date and size.
>
>An MSO9.DLL error doesn't mean the file itself is the
underlying
>issue. This is a shared DLL for all Office apps and if
other
>applications start then that isn't the issue. Plus if the
error
>occurred prior to installing SP3 then it has been
recently replaced.
>
>If you think the file is corrupt then rename MSO9.DLL and
Winword.exe
>then go to Add/Remove Programs and use the "Repair
Office" option.
>
>Do you have Windows XP and set a Compatibility mode for
Word?
>--
>Please post all follow-up questions to the newsgroup.
Requests for
>assistance by email can not be acknowledged.
>
>~~~~~~~~~~~~~~~
>Beth Melton
>Microsoft Office MVP
>
>Word FAQ: http://mvps.org/word
>TechTrax eZine: http://mousetrax.com/techtrax/
>MVP FAQ site: http://mvps.org/
>
>
>"John B." <jebunner@yahoo.com> wrote in message
>news:1272501c3f629$c827f620$a601280a@phx.gbl...
>> Just took a look at the MSO9.DLL file and this is the
info.
>>
>> It is located in C:\Program Files\Microsoft
>> Office\Office,the creation date for this file is Monday,
>> September 30, 2002, 7:10:58 AM, and its size is 5.33 MB
>> (5,599,281 bytes)does this look correct???
>>
>> Could this file be the problem? Where can I get a
>> replacement copy?
>>
>> Thanks,
>>
>> John B.
>
>
>.
>

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