Re: Word 97 printing error
From: Beth Melton (bmelton_at_NoSpam4Memvps.org)
Date: 02/18/04
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Date: Wed, 18 Feb 2004 10:48:56 -0600
Hi John,
If the error occurs when you print the first item to rule out is a
corrupt printer driver. Obtain an updated driver from the
manufacturer's web site and see if that resolves it.
I personally wouldn't use Word 97 without it being fully patched.
There were a *lot* of issues corrected in the patches.
Here is some info on how to obtain all of the updates:
SR2: http://office.microsoft.com/downloads/9798/sr2off97detail.aspx
Post Service Release (QFE 8909):
http://office.microsoft.com/downloads/9798/Wd97mcrs.aspx
-- Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Jonn Burnaby" <jonlaury@silcom.com> wrote in message news:119ac01c3f5cd$f7b98fe0$a301280a@phx.gbl... > When I try to print a file, I get an error message > (Winword, An error has occurred. To keep working...). I > removed the file that I was working on to another folder > and tried printing a file that I've printed before, but > still got the error message. > > Re-booted but no change > > Tried re-install of Word, with same result. Ideas? > > Using version 97-SR1, as it came with my Dell box, no > patches. > Windows 98 > > Thanks > John >
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