Re: remote performance monitor problem

Another thing - related to what Yan brought up - is to check for the list of
allowed programs in your Windows Firewall setup. Again, this should have
been done during setup, but it's good to check:
* Goto Start > Settings > Control Panel > Windows Firewall.
* In the General tab, make sure the "On (recommended)" radio button is
selected, and "Don't allow exceptions" is not checked.
* In the Exceptions tab, under the Programs and Services list, look for
entries named "Platform Builder CE Service Host" and "Platform Builder
Platman Service Manager". They should be enabled (checked).

If these aren't listed, then you could try these commands from a command
prompt (there are two long lines here, both start with "netsh"):


netsh firewall add allowedprogram "%systemdrive%\program files\Common
Files\Microsoft Shared\windows ce tools\platman\bin\cemgr.exe" ENABLE



netsh firewall add allowedprogram "%systemdrive%\Program Files\Common
Files\Microsoft Shared\CoreCon\5.01\bin\cesvchost.exe" ENABLE


and then try connecting any Platform builder remote tool to your device.


"Ken Sadahiro [MS]" <kensadah@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:ujA8wauoHHA.1776@xxxxxxxxxxxxxxxxxxxxxxx
Hi Nick:
Your latest response seems to indicate a connectivity issue with your
device, but the description of your earlier problem seemed to suggest that
performance counters weren't installed correctly.
I hate to answer a question with more questions, but we'll need a bit more
clarity on your setup.

[Platman connectivity issues]
(1) Are you able to connect other remote tools using the same Connectivity
Options? For instance, can you run File Viewer and successfully see the
list of files on the device?

(1a) what do you have set for the Device Properties dialog (goto
Connection > Configure Windows CE Platform Manager) for the Transport and
Startup Server settings? And what about the Configuration details on each?

[Installation issues]
(2) The CE perf counters are configured in the desktop registry under this
key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
Open RegEdit on the desktop, and look under that key for subkeys like
"CEBatPerf_600\Performance". You will find a value "CEPerfLibrary_600",
where the DLL for specific Perf counters are installed.
Do you see such values in your registry?
If you don't, you have an installation problem - as the Windows Embedded
CE setup is supposed to set these registry keys up. This brings me to the
next set of questions:

(3) What desktop OS are using?

(4) If running Vista, or XP with a non-admin account, can you try
installing Windows Embedded CE (assuming you are using 6.0) as an
Administrator?


HTH. I'll check back later to see if these tips helped.

-Ken Sadahiro
Program Manager
Mobile/Embedded Devices Developer Tools: Remote Tools
Microsoft Corporation

"TechNick" <nickmachielse@xxxxxxxxx> wrote in message
news:1180513013.638018.206050@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On May 29, 11:52 pm, "Yan Sun [MS]" <yan...@xxxxxxxxxxxxxxxxxxxx>
wrote:
Can you go to "Event Viewer" to see any erros messages under "CE Tools"?

Thanks

yan

"TechNick" <nickmachie...@xxxxxxxxx> wrote in message

news:1179997527.396574.251500@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

hi,

I am dealing with a Remote Performance Monitor problem. Somehow I am
unable to add objects to the chart since the Object lists are empty.
I already tried to uninstall and install Platform Builder without
success.

Please help...

Nick

Hi Yan,

I found these messages in the WinCe log:

Event Type: Error
Event Source: KITL
Event Category: None
Event ID: 1
Date: 30-5-2007
Time: 10:14:05
User: N/A
Computer: PTSNBPROJ-03
Description:
Process Id: 304 Thread Id: 3544 Source: Message:
CKITLService::OpenStream platmanXport failed

Event Type: Error
Event Source: tlkitl
Event Category: None
Event ID: 1
Date: 30-5-2007
Time: 10:14:05
User: N/A
Computer: PTSNBPROJ-03
Description:
Process Id: 304 Thread Id: 3544 Source: Message: OpenStream p failed

Event Type: Error
Event Source: tlkitl
Event Category: None
Event ID: 1
Date: 30-5-2007
Time: 10:14:05
User: N/A
Computer: PTSNBPROJ-03
Description:
Process Id: 304 Thread Id: 3544 Source: Message: Accept: Couldn't
connect to platmanXport

Event Type: Error
Event Source: cemgr
Event Category: None
Event ID: 1
Date: 30-5-2007
Time: 10:14:05
User: N/A
Computer: PTSNBPROJ-03
Description:
Process Id: 304 Thread Id: 3544 Source: Message:
CConnectionManager::ReportAction type=CONNECT_FAIL msg=K hr=0x80004005

Event Type: Error
Event Source: cemgr
Event Category: None
Event ID: 1
Date: 30-5-2007
Time: 10:14:05
User: N/A
Computer: PTSNBPROJ-03
Description:
Process Id: 304 Thread Id: 3544 Source: Message: CConnectionManager -
connection failed

Thanks Nick





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