Re: hp printers and CE operating systems
- From: Kung Xiong <KungXiong@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 28 Dec 2007 09:19:02 -0800
Printer class devices? I don't know what you mean by that. All I'm saying is
that HP couldn't help me find a driver for the CE operating systems and most
of their old printers are discontinued or they don't really tell you if their
printers support CE, NET or ME. I was wondering if you guys had an idea or if
I could put it through a third party driver or something. I've tried
networking but I want to avoid that as much as possible. I'm just asking
because you guys built the CE operating system so you should know the front
and back doors of these operating systems. "Shouldn't the creator or it's
tech know their own techonology?"
"<ctacke/>" wrote:
I don't understand the question, nor do I feel like reading a support phone.
transcript. Windows CE has PCL drivers and USB drivers for Printer class
devices. If the printer supports PCL (and most do) you typically can print
black and white by simply including both of those in your image. If you
want color, you need a driver specifically for Windows CE. Ive successfully
used one from Epson (been a while so I can't recall the model). If HP
doesn't list it and their support people can't help you, why would you think
we can?
--
Chris Tacke, eMVP
Join the Embedded Developer Community
http://community.opennetcf.com
"Kung Xiong" <Kung Xiong@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:03862074-6FF1-499F-815F-F6723692F15D@xxxxxxxxxxxxxxxx
I have a CE operating system and I've been trying to figure out if I can
get
a HP D2430 printer to work on the CE. Then I ask for an online support but
it
didn't seem like I was getting anywhere. I was mainly trying to find a
driver for it but they said that it was a windows issue (i'm pretty sure
it
wasn't, more like HP needs to get the the program...) I recorded the first
message.
Koby: Hello Kung.
Kung Meng Xiong: hello?
Koby: Welcome to HP Total Care for HP Deskjet Products.
Koby: I am Koby, how may I assist you today?
Kung Meng Xiong: i have an old operating system. It's a CE.
Kung Meng Xiong: i'm trying to install print drivers (printer D2430) for
the
computer but it won't allow me because it's probably an new printer model.
Kung Meng Xiong: i was wondering if there was someway i can install
without
networking the printer.
Kung Meng Xiong: are you there?
Koby: Yes, I am with you.
Kung Meng Xiong: ok
Koby: I understand that you are trying to install D 2430 Printer on your
computer which has Windows CE operating system. AM I correct?
Kung Meng Xiong: yes
Koby: I regret to inform you that Deskjt D 2430 Printer is not compatible
with Windows CE operating system, we can only use Printer on Windows 2000,
XP
and Vista operating systems.
Koby: I regret for the inconvenience caused.
Kung Meng Xiong: is there a script or something i can use to run the
printer? Because the funny thing is that if I network it with some of our
newer computers it'll read the printer but i just want the CE and the
printer
to work together.
Koby: I am afraid to inform you that we cannot use Deskjet D 2430 Printer
on
Windows CE, as the Printer itself is not compatible with the operating
system.
Kung Meng Xiong: ok thank you.
Then after that I gathered some more questions and tried it again. (this
one
is much longer and more in depth)
Chris: HP Deskjet 6980dt Color Inkjet Printer is available.
Kung Meng Xiong: i know it's avaliable but the whole name is 6980DT,
correct?
Chris: Yes
Chris: Do you want to check its specifications?
Kung Meng Xiong: sure
Chris: I am sharing you with a Webpage Pop-up which will help us towards
the
issue.
The webpage titles: HP Deskjet 6980dt Color Inkjet Printer
(C8972A#B1H)
Chris: The shared webpage will appear in your screen, behind the Chat
Window
we are conversing.
You will receive the shared page in the chat application page, in which
you
have typed first name, last name and e-mail ID and got connected to us.
Did you receive it?
Kung Meng Xiong: yes
Chris: You can check the printer
Overview, Specifications, Customer reviews, Rebates, Cartridges and Paper,
Accessories.
Kung Meng Xiong: i'm mainly looking at the supported operating systems but
it doesn't say anything for the Windows CE
Chris: One moment.
Kung Meng Xiong: ok
Chris: I am sharing you an another webpage that titles:
Chris: Download drivers and software
Chris: you will receive it in the same page which you have receive before.
Chris: I am sharing you an another webpage that titles:
Chris: Download drivers and software
Chris: you will receive it in the same page which you have receive before.
Kung Meng Xiong: no
Kung Meng Xiong: oh yes
Kung Meng Xiong: i see it now
Chris: Scroll the page down, where you can see Select operating system
Kung Meng Xiong: i see the ME but not "CE"
Kung Meng Xiong: nothing for "CE"
Chris: HP Products - Software Downloads and Replacement CDs Are No Longer
Available for Windows 98, 98 SE, and Me
Kung Meng Xiong: ok
Kung Meng Xiong: I kinda figure
Chris: As I have said in the beginning, that there is no printer that
mentions it will support Windows CE .NET 4.2, Pocket PC 2002 in its
product
specifications.
Chris: However, Installing and Using Jetsend for Windows CE Devices we can
print.
Kung Meng Xiong: oh so how do you know that the 6980 will work?
Chris: Also, new USB 2.0 printers may not print from Windows CE .NET
Chris: Old printers like 900 series printers which support Parallel
Connectivity (Not USB) may printer.
Kung Meng Xiong: well the computer I'm using right now has CE but the
parts
are new with 2.0 USB.
Kung Meng Xiong: do those print black and white?
Kung Meng Xiong: or color?
Chris: Both color and black. Only Monochrome printer like Laserjet 1018,
1020, 1022 printers print only Black (No color)
Kung Meng Xiong: oh ok
Kung Meng Xiong: many in stock? how much? Is it going to run for 5 years?
Kung Meng Xiong: or is the products for the printer going to run for the
next 5 year I mean
Chris: There are many and enough in stock. Also Deskjet 6980 series
printer
are the best successfull printers.
Chris: So they will continue uptop long time
Kung Meng Xiong: no i meant the 900 series
Chris: may be little modifications will be done in the printers with added
features and will be released with new deskjet 6980 xxx etc.
Chris: I see.
Chris: 600, 800, 900, 3000 series printers are not manufactured now.
Chris: They are not available any where.
Kung Meng Xiong: oh ok hmm.... I know that you don't tell if it's
avaliable
with CE or NT but you're saying that the 6980 will work. Just a question
but
have you ever worked on a CE before?
Kung Meng Xiong: or do you know someone who has...
Chris: I am sorry. No.
Kung Meng Xiong: oh ok no problem
Chris: that is why, I suggested to contact Micorosoft Support to recommend
a
best printer for Windows CE
Kung Meng Xiong: just a minute i'm going to see what other printers are
avaliable for the CE.
Chris: Thank you
Chris: I have shared an another page, which explians that Windows CE with
bluetooth connecitivities
Kung Meng Xiong: there is quite a few printers that i can choose from but
with you saying that the 600, 800, 900, and 3000 is not avalible. I will
have
to take another look.
Chris: Yes.
Kung Meng Xiong: how about the 340 (monochrome)
Kung Meng Xiong: i know this might be an older model but if you get
something just tell me.
Kung Meng Xiong: also try the 2230
Kung Meng Xiong: 2230 ink jet
Kung Meng Xiong: if possible
Chris: Sure
Kung Meng Xiong: it looks like they only have replacements for the 2230
because it's so old.
Chris: HP Business Inkjet 2230 printer is not available only compatible
print cartridges, paper, and support for your HP printer
Kung Meng Xiong: is there any possiblity that you can talk to another tech
person to see if they know what printers on stock would work for operating
system CE.
Chris: I have been trying asking different experts on the floor and also
searching the whole database we have.
Chris: Also Printer Drivers for Microsoft Windows CE .NET 4.2 are
manufactured by Microsoft only.
Chris: If so, then any printer should print
Kung Meng Xiong: not necessary because there is no driver for the new
printers that are out now and it doesn't seem you guys provide it for the
CE.
Kung Meng Xiong: is it possible if you know anyone else who might be able
to
help me with printers besides windows
Chris: Windows CE is latest and printers are manufactured with different
operating systems like Micorosoft Windows, MAC OS, Linux etc like widely
used
operating systems by the users keeping in mind with the business.
Chris: Check the below websites
Chris: http://msdn2.microsoft.com/en-us/library/ms919234.aspx
http://msdn2.microsoft.com/en-us/library/ms923123.aspx
http://msdn2.microsoft.com/en-us/library/ms923120.aspx
http://msdn2.microsoft.com/en-us/library/ms924804.aspx
http://msdn2.microsoft.com/en-us/library/ms921985.aspx
msdn2.microsoft.com/en-us/library/ms894812.aspx
Chris: Windows CE only has a PCL printer driver, so the following entry is
hard-coded into the registry to load the PCL driver. This will enable
testing
all USB printers that support PCL print format.
Chris: However, non-PCL printers still support ASCII-only printing with
the
default PCL driver. Also, you can load third party printer drivers so you
can
use a different driver to support printing on non-PCL printers.
Kung Meng Xiong: okay how does that work.
Chris: Kung, its better you contact Microsoft Corporation Windows CE
support
team to recommend a printer that can print from Windows CE and also which
has
clearly mentioned that the printer will print from Windows CE in its
product
specifications.
Chris: I appreciate your time, efforts, patience, and co-operation.
If anyone or any techs out there can help me with this horrible problem
please help. Just give me some steps or tips. I've even looked if there
was
someone with the same problem or similar case as I did but I have not seen
anything close.
Thank you.
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