Re: Middle Finger Salute

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

<SNIPPED>
http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/753a814d91d89d82/
<above is link to entire conversation>


David Dickinson wrote:
Maybe you've forgotten how XP works when you start up an OEM machine for
the very first time: It presents a screen that recommends turning on
Automatic updates before the desktop is displayed.

You are still requiring that users know more about their computers and
operating systems than can be reasonably expected. There are literally
thousands upon thousands of settings in Windows, and I'll bet that not
even you understand them all. And please don't tell me that you've never
had a complaint about Windows. If you want to try to make that case, I'll
call you a liar right now.

The original poster, a typical user, has a legitimate complaint. Maybe he
could have mitigate the problem /if he had possessed more knowledge/, but
we must examine if that is a reasonable requirement. Given Microsoft's
recommendation, it clearly is not.

The OP did not complain - he got angry and shot the finger.

Maybe to you that is complaining - to me that is not.

The OP did not ask a question, nothing to answer. The OP did not state how
things could be made better - so it was not a suggestion. There was no "It
would be better if..." - so it was not an appropriate criticism. It was an
angry reaction by a frustrated person.

Typical user or not - if the OP wants to use something and they do not learn
how to use it around their specific needs - that is *their* fault. Period.
They don't need to be an expert at all Windows settings - they just need to
figure out what might affect them while they are using it for whatever they
want to do.

Windows sometimes sucks - but usually it is a misunderstanding on the user's
part and after they get it explained - it seldom repeats itself. I know you
have the same experience given your comments already.

What Microsoft recommends, what you recommend, what I recommend - whatever -
should not be the final say in what the OP needs. Only the OP knows what
they will be doing - and obviously they were ignorant to the settings that
would be suited to their needs - but that doesn't exclude them from being
able to find out what they might should do given what they are wanting to
do/how they plan on using the computer.

They could have/can ask that question...
"I will be using my computer to run something that will need to run
continuously for many hours - and I won't be around all the time. What can
I do to make sure I don't get logged off, rebooted, lose power without
warning, etc. I just really need this process to complete." and then take
those suggestions, research and implement the ones that they can/see will
work for them.

Yes - everything is *in the past* - because the OP just flipped the bird,
made a snide comment and ran out of the room. Cannot teach someone who is
not here. ;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


.

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