Re: Error number: 0x80244FFF

This isn't your first Windows Update problem, is it, Mike? =>

You're probably seeing the effects of a hijackware infection!

NB: If you had no anti-virus application installed or the subscription had expired *when the machine first got infected* and/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with any of the below: Format & reinstall Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:

NB: Run the FULL scan, not the QUICK scan! You may need to download the MSRT on a non-infected machine, then transfer MRT.EXE to the infected machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe Mode with Networking, if need be:

3. Run a /thorough/ check for hijackware, including posting the requested logs in an appropriate forum, not here.

Checking for/Help with Hijackware

**Chances are you will need to seek expert assistance in,,,, or other appropriate forums as well.**

If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop.
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Mike Cebula wrote:
No help to date.

However, when I tried to install the latest version of ZoneAlarm, it said I
wasn't on SP3 and was on SP0.

I figured that might have something to do with the problem so I downloaded
SP3 standalone and reinstalled it.

ZoneAlarm then installed OK.

Tried to do a Windows Update and got the same failure.

"Mike Cebula" wrote:
No matter whether I choose Express or Custom, the update function fails
with error 0x80244FFF. The error description is a catch-all and doesn't
help at all.

I thought possibly IE had something wrong and so upgraded to version 8.
Same failure.

I have rebooted, made sure nothing else was running, and still have no clue
what to chase down.