Re: Connection problems after most recent auto updates

See Shenan's reply or open a free support incident.

cbrigham wrote:
Both PC's are running SP3

the same 10 updates were done on both PC's:

7 were "Security updates for Windows XP"
2 were "Updates for Windows XP"
1 was "Security update for Windows Media Player"

Should I list the knowledge base numbers of the updates?



"PA Bear [MS MVP]" wrote:

WinXP SP2 or SP3?

What updates did you install? Was WinXP SP3 one of them?

NB: Do NOT attempt to use System Restore to correct this problem unless
you've (a) first uninstalled all of the updates you installed this week and
(b) the behavior persists!

You might...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

For home users (only), no-charge support is available by calling
1-866-PCSAFETY in the United States and in Canada or by contacting your
local Microsoft subsidiary. There is no-charge for support calls that are
associated with security updates.

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


cbrigham wrote:
After this weeks windows automatic security updates installed, the two
desktops I have (which both use Linksys Wireless-G PCI Adapters WMP54G to
access internet through our Verizon DSL Router) can no longer access the
internet. Both the Linksys Network Monitor and Windows Wireless Network
Connection icons in the system tray show they are connected and active,
however the Network Monitor shows it is connected to the access point but
"has no internet connectivity". I also have three laptops running on the
same network which underwent the auto updates without any connection
issues. The two desktops are running Windows XP Professional with Trend
Micro and Windows XP Home with Verizon Internet Security Suite. I tried
going through Cisco/Linksys support but since the adapters are out of
warranty they will not support without charging me a fee. Anyone else
having similar problems?

.

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