Re: Stopped Working

Tech-Archive recommends: Fix windows errors by optimizing your registry



OK, but you'll have to explain exactly what is being done in the registry and
file "fix." Exactly what is being re-set? exactly what is being done to the
registry permissions and files? I began doing it (after a registry backup)
and noticed that it tried to change files it had no business accessing, for
example, my firewall log. I was watching it zoom through files. There were
errors and denials of access. Exactly what is that "fix" doing? It seemed to
change a lot more than registry settings. It also went after files. Please
enlighten me about that. I'm neither comfortable nor too happy about the
massive intrusiveness of the process. I'd almost rather have re-formatted my
drive and re-installed windows!

By the way, the emails I get notifying me of replies to my request for help
have links that are not working for me. I can't click and get back to the
community.
"Shenan Stanley" wrote:

Ray S. wrote:
I'm running XP Pro version 2002, Service Pack 3 (got this from My
Computer Properties). Updates worked fine up until July 31, 2009.
If I look at my installed updates, I can see a ton of updates,
security updates, and hotfixes, running from when I installed XP on
the computer in question from January until the above date.
Now, I'm getting error 0x8DDD0004. I did a search on that and
followed all the suggested troubleshooting tips...none of them
worked. Then I went to the KB and followed Article ID: 906602
steps, including looking at the command line installer log...again,
nothing works. I was trying to install the IIS component and was
asked to supply the SP 3 CD (which I never had). So, I went to
update, to see if that would provide what I needed. The update
failed. I got this in the update log:AutomaticUpdates Failure
Content
Install Installation Failure: Windows failed to install the
following update with error 0x80070643: Office 2003 Service Pack 3
(SP3). I looked up the error code and it gave me all this crap
about user not having administrative authority, which is wrong. I
am extremely frustrated.

Assuming you have Windows XP 32-bit...

Check your HOSTS file - make sure it doesn't contain any redirects you don't
want. If you never use it - it should have a single entry.

Check your DNS settings, make sure they are correctly set. The correct
settings will depend on your setup.

Empty your Temporary Internet Files (in fact - delete all your IE temp files
and reset IE to its defaults.) If you need further direction - tell us what
version of IE you currently use.

Fix your file/registry permissions...

Ignore the title and follow the sub-section under "Advanced Troubleshooting"
titled, "Method 1: Reset the registry and the file permissions"
http://support.microsoft.com/kb/949377
*will take time
(Ignore the 6th step!)

Reboot and ...

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

Reboot.

Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

Reboot.

and...

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot.

Then follow the instructions here:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Reboot.

CHKDSK
How to scan your disks for errors
http://support.microsoft.com/kb/315265
* will take time

Defragment
How to Defragment your hard drives
http://support.microsoft.com/kb/314848
* will take time

Ensure your hardware drivers are up to date (from the hardware
manufacturer's respective web pages.)

Reboot.

Log on as an user with administrative rights and open Internet Explorer
and visit http://windowsupdate.microsoft.com/ and select to do a
CUSTOM scan...

Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.

Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.

Reboot again.

If it did work - try the web page again - selecting no more than 3-5 at a
time. Rebooting as needed.

The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones or
"Windows Live" ones fornow. I would completely avoid the
Optional Hardware updates. Also - I do not see any urgent need to install
Internet Explorer 8 at this time.

** If you are installing Microsoft Office updates - it helps to have your
installation media in the CD/DVD drive when installing it.

Come back - let us know if that worked.
.... Really - come back and let everyone know if that worked.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



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