Re: kb969856 Keeps Installing

I am having the same issue with the KB969856 update reinstalling everytime I
boot. This is quite annoying. I reside in the US, I have Vsta Home Premium
32 SP1 installed, I have VPC2007 SP1 installed. I would like to continue
usig VPC2007 but, if this continues, I will try others such as VMware or Sun
VirtualBox.

"PA Bear [MS MVP]" wrote:

Repost: In which country do you reside?

What version of VirtualPC was installed (i.e., Virtual PC 2007; Virtual PC
2007 SP1; Virtual PC 2004 SP1)?


Sorehead_5 wrote:
I think you misunderstand KB969856 is an update to Virtual PC but the
problem was on my quite real Vista Ultimate machine.

"PA Bear [MS MVP]" wrote:

...I've decided to take Virtual PC off the machine

Ah, now we know the rest of the story!


Sorehead_5 wrote:
Hi,
thanks for your reply.
I checked the log windowsupdate.log, which, whilst not the easiest to
read,
clearly shows a success (a 0X00000 errorcode) for the update.
As it is I've decided to take Virtual PC off the machine, which has
cleared
the issue - I use VMWare more these days, though a reinstall sometime in
the
future may be on the cards.
Again thanks for you help.

"PA Bear [MS MVP]" wrote:

Have you examined WindowsUpdate.log for errors associated with the
failed
installs?

In which country do you reside?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Sorehead_5 wrote:
I appreciate your time.
There are no error messages, as the installer thinks the updates have
installed correctly, but Windows update continues to offer it on
shutdown,
as I said in my original posts.
My point was that the free support is only available in the US and
Canada.
The European support directs me here, unless I've misread it.
If you feel that the Windows Update group is not the place to discuss
Windows Update issues, I'd be very grateful for a specific URL where I
can
get some help.
thanks again.

"PA Bear [MS MVP]" wrote:
We are all volunteers here and don't have Crystal Balls. Without any
further information from you (e.g., errors associated with the failed
installs), contacting MS for *free support* would be your best bet,
especially for security updates.

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft
subsidiary
for security update support issues, visit the International Support
Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available
through
your usual support contacts.

Otherwise...

How to troubleshoot Windows Update, Microsoft Update, and Windows
Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and
Support
link in left pane > Solve problems on your own.


Sorehead_5 wrote:
Not the most helpful of suggestions. As customer outside the US and
Canada,
the best help the links suggest is to post a question in this group!
If you do know of a specific link that I've missed, I'd be very
pleased
to
hear about it.
Cheers.

"PA Bear [MS MVP]" wrote:
See the "How to obtain help..." section of
http://support.microsoft.com/kb/969856
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Sorehead_5 wrote:
My Vista Ultimate 64 SP1 machine has been set by the OS to
'install
update
and shutdown computer' every night for a week. Each night I've
done
that.
A
check of installed updates shows kb969856 as successfully
installed
on
6
nights in a row, but it comes back and asks to do it again. How
can
I
get
out of the loop?


.

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