Re: can't update XP, Yes I had the vundo
- From: Jaymo <Jaymo@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 19 Jul 2009 14:16:02 -0700
Mcafee gone avast working 1 scan 1 trojen found, fraudo previously undetected
by Mcafee. windows update is still working XP is up to date I may not have to
dump and reload, I hope this forum helps anybody else, by the way in order to
get McAfee to help remotely for free you have to complain to the better
buiseness burou, hopefully help like that wont be needed ever again. thanks
again to this entire forum, I really apreceate the support helps you feel not
so alone in times of trouble
--
Jaymo
"PA Bear [MS MVP]" wrote:
Only download Avast4 Free from this website:.
http://www.avast.com/eng/avast_4_home.html
NB: Keep that link handy: After installing Avast, you'll need to Register to
activate it.
NB: Before installing Avast or any other anti-virus application, you MUST
complete Steps #1 and #2 here:
http://service.mcafee.com/FAQDocument.aspx?id=TS100507
I've read your other recent posts in this thread. Even though everything
seems to be OK now, such may not be the case and I'd strongly recommend
doing Steps #1 through #3 in my previous reply!
NB: Do NOT install a new anti-virus application until an expert in such
matters gives your computer a clean bill of health! See Step #3 in my
previous reply.
--
~PA Bear
Jaymo wrote:
-- I will plan a dump and reload of XP,some other friends recomended avast
do you know where the safest locatiopn to get it is? Thank you for all of
your help.
"PA Bear [MS MVP]" wrote:
Your McAfee app will NOT be able to clean all of this up.
IMHO: Avoid McAfee Internet Security freebie and AVG. Consider NOD32 or
Kaspersky anti-virus (not the suites); if cost is a factor, consider
Avira
AntiVir or Avast (free).
Jaymo wrote:
Thankyou for all of your Ideas, Im going to have the McAfee gusy look at
it
one more time and if it cant be fixed Ill dump and reload my system it
looks
like this Vundo thing is pretty bad, it sure has annoyed me probibly 10
hours dealing with this, again thank you, if there any more sugestions
let
me know. and Papa bear, is the AVG anti virus really better than McAfee?
even the free avg?
I'd say you've got more work to do (and you should replace McAfee
Security
Center with a more-robust AV app/security suite).
NB: If you had no anti-virus application installed or the subscription
had
expired *when the machine first got infected* and/or your subscription
has
since expired and/or the machine's not been kept fully-patched at
Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx
NB: Run the FULL scan, not the QUICK scan! You may need to download
the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.
2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection'
scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run a /thorough/ check for hijackware, including posting the
requested
logs in an appropriate forum, not here.
Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums as
well.**
If these procedures look too complex - and there is no shame in
admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling
1-866-PCSAFETY
in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated
with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
Jaymo wrote:
Now I cant get the automatic update to stay automatic it keeps
disableing,
and I cant download updates from microsoft, Macfee worked with me to
remove
all viruses, trogens and malware from my PC and they told me to seek
help
from microsoft or Dell for the update problem I have followed the
instructions on microsoft for resetting the services but automatioc
updates
keeps disabiling anyt Ideas? thank you I have been reading posts but i
havent seen a cure for this problem.
- References:
- can't update XP, Yes I had the vundo
- From: Jaymo
- Re: can't update XP, Yes I had the vundo
- From: PA Bear [MS MVP]
- Re: can't update XP, Yes I had the vundo
- From: Jaymo
- Re: can't update XP, Yes I had the vundo
- From: PA Bear [MS MVP]
- Re: can't update XP, Yes I had the vundo
- From: Jaymo
- Re: can't update XP, Yes I had the vundo
- From: PA Bear [MS MVP]
- can't update XP, Yes I had the vundo
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