Re: MBSA: error occurred while scanning for security updates. (0x80070

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance


Plam wrote:

I have been using MBSA 2.0.1 without any issues for as long as I can remember however, in last few days I have been encountering problems with the Security Updates Scan.

Note there is a specific newsgroup for MBSA:

microsoft.public.security.baseline_analyzer

You might have better luck there.

Harry.



I have tried using new version MBSA 2.1 but get the same problem. I am running the scan from a Windows 2000 SP4 server with internet connection and trying to scan PCs over the network (Windows XP SP2, SP3 and Windows 2000 SP4) which have always worked until now. The strange thing is I have one laptop that is working when other machines are failing and the machines have same SOE.

Extract of WindowsUpdate.log on failing machine:

2009-07-03 11:01:43 1612 65c Agent *************
2009-07-03 11:01:43 1612 65c Agent ** START ** Agent: Finding updates [CallerId = MBSA]
2009-07-03 11:01:43 1612 65c Agent *********
2009-07-03 11:01:44 1612 65c Agent * WARNING: Failed to synchronize, error = 0x8024001A
2009-07-03 11:01:44 1612 65c Agent * WARNING: Exit code = 0x8024001A
2009-07-03 11:01:44 1612 65c Agent *********
2009-07-03 11:01:44 1612 65c Agent ** END ** Agent: Finding updates [CallerId = MBSA]
2009-07-03 11:01:44 1612 65c Agent *************
2009-07-03 11:01:44 1612 65c Agent WARNING: WU client failed Searching for update with error 0x8024001a
2009-07-03 11:01:44 1612 65c Agent *************
2009-07-03 11:01:44 1612 65c Agent ** START ** Agent: Finding updates [CallerId = MBSA]
2009-07-03 11:01:44 1612 65c Agent *********
2009-07-03 11:01:44 1612 65c Misc WARNING: Failed to find token for SID S-1-5-21-2771702539-2635403724-962127515-62252 with hr = 80240018.
2009-07-03 11:02:06 1612 65c Misc WARNING: Send failed with hr = 80072efd.
2009-07-03 11:02:06 1612 65c Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-03 11:02:06 1612 65c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab>. error 0x80072efd
2009-07-03 11:02:06 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-07-03 11:02:06 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2009-07-03 11:02:06 1612 65c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2009-07-03 11:02:06 1612 65c Misc WARNING: Failed to find token for SID S-1-5-21-2771702539-2635403724-962127515-62252 with hr = 80240018.
2009-07-03 11:02:28 1612 65c Misc WARNING: Send failed with hr = 80072efd.
2009-07-03 11:02:28 1612 65c Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-03 11:02:28 1612 65c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab>. error 0x80072efd
2009-07-03 11:02:28 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-07-03 11:02:28 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2009-07-03 11:02:28 1612 65c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2009-07-03 11:02:28 1612 65c Misc WARNING: Failed to find token for SID S-1-5-21-2771702539-2635403724-962127515-62252 with hr = 80240018.
2009-07-03 11:02:51 1612 65c Misc WARNING: Send failed with hr = 80072efd.
2009-07-03 11:02:51 1612 65c Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-03 11:02:51 1612 65c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab>. error 0x80072efd
2009-07-03 11:02:51 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-07-03 11:02:51 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2009-07-03 11:02:51 1612 65c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2009-07-03 11:02:51 1612 65c Misc WARNING: Failed to find token for SID S-1-5-21-2771702539-2635403724-962127515-62252 with hr = 80240018.
2009-07-03 11:03:13 1612 65c Misc WARNING: Send failed with hr = 80072efd.
2009-07-03 11:03:13 1612 65c Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-03 11:03:13 1612 65c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab>. error 0x80072efd
2009-07-03 11:03:13 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-07-03 11:03:13 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2009-07-03 11:03:13 1612 65c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2009-07-03 11:03:13 1612 65c Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab: error 0x80072efd
2009-07-03 11:03:13 1612 65c Misc WARNING: Failed to find token for SID S-1-5-21-2771702539-2635403724-962127515-62252 with hr = 80240018.
2009-07-03 11:03:15 1612 65c Misc WARNING: Send failed with hr = 80072efd.
2009-07-03 11:03:15 1612 65c Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-03 11:03:15 1612 65c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error 0x80072efd
2009-07-03 11:03:15 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-07-03 11:03:15 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2009-07-03 11:03:15 1612 65c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2009-07-03 11:03:15 1612 65c Misc WARNING: Failed to find token for SID S-1-5-21-2771702539-2635403724-962127515-62252 with hr = 80240018.
2009-07-03 11:03:17 1612 65c Misc WARNING: Send failed with hr = 80072efd.
2009-07-03 11:03:17 1612 65c Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-03 11:03:17 1612 65c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error 0x80072efd
2009-07-03 11:03:17 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-07-03 11:03:17 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2009-07-03 11:03:17 1612 65c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2009-07-03 11:03:17 1612 65c Misc WARNING: Failed to find token for SID S-1-5-21-2771702539-2635403724-962127515-62252 with hr = 80240018.
2009-07-03 11:03:19 1612 65c Misc WARNING: Send failed with hr = 80072efd.
2009-07-03 11:03:19 1612 65c Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-03 11:03:19 1612 65c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error 0x80072efd
2009-07-03 11:03:19 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-07-03 11:03:19 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2009-07-03 11:03:19 1612 65c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2009-07-03 11:03:19 1612 65c Misc WARNING: Failed to find token for SID S-1-5-21-2771702539-2635403724-962127515-62252 with hr = 80240018.
2009-07-03 11:03:21 1612 65c Misc WARNING: Send failed with hr = 80072efd.
2009-07-03 11:03:21 1612 65c Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-03 11:03:21 1612 65c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error 0x80072efd
2009-07-03 11:03:21 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-07-03 11:03:21 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2009-07-03 11:03:21 1612 65c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2009-07-03 11:03:21 1612 65c Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab: error 0x80072efd
2009-07-03 11:03:21 1612 65c Misc WARNING: Failed to find token for SID S-1-5-21-2771702539-2635403724-962127515-62252 with hr = 80240018.
2009-07-03 11:03:22 1612 65c Misc WARNING: Send failed with hr = 80072efd.
2009-07-03 11:03:22 1612 65c Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-03 11:03:22 1612 65c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error 0x80072efd
2009-07-03 11:03:22 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-07-03 11:03:22 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2009-07-03 11:03:22 1612 65c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2009-07-03 11:03:22 1612 65c Misc WARNING: Failed to find token for SID S-1-5-21-2771702539-2635403724-962127515-62252 with hr = 80240018.
2009-07-03 11:03:23 1612 65c Misc WARNING: Send failed with hr = 80072efd.
2009-07-03 11:03:23 1612 65c Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-03 11:03:23 1612 65c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error 0x80072efd
2009-07-03 11:03:23 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-07-03 11:03:23 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2009-07-03 11:03:23 1612 65c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2009-07-03 11:03:23 1612 65c Misc WARNING: Failed to find token for SID S-1-5-21-2771702539-2635403724-962127515-62252 with hr = 80240018.
2009-07-03 11:03:24 1612 65c Misc WARNING: Send failed with hr = 80072efd.
2009-07-03 11:03:24 1612 65c Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-03 11:03:24 1612 65c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error 0x80072efd
2009-07-03 11:03:24 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-07-03 11:03:24 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2009-07-03 11:03:24 1612 65c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2009-07-03 11:03:24 1612 65c Misc WARNING: Failed to find token for SID S-1-5-21-2771702539-2635403724-962127515-62252 with hr = 80240018.
2009-07-03 11:03:25 1612 65c Misc WARNING: Send failed with hr = 80072efd.
2009-07-03 11:03:25 1612 65c Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-03 11:03:25 1612 65c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error 0x80072efd
2009-07-03 11:03:25 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-07-03 11:03:25 1612 65c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2009-07-03 11:03:25 1612 65c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2009-07-03 11:03:25 1612 65c Misc WARNING: DownloadFileInternal failed for http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab: error 0x80072efd
2009-07-03 11:03:25 1612 65c Agent * WARNING: Failed to synchronize, error = 0x80072EFD
2009-07-03 11:03:25 1612 65c Agent * WARNING: Exit code = 0x80072EFD
2009-07-03 11:03:25 1612 65c Agent *********
2009-07-03 11:03:25 1612 65c Agent ** END ** Agent: Finding updates [CallerId = MBSA]
2009-07-03 11:03:25 1612 65c Agent *************
2009-07-03 11:03:25 1612 65c Agent WARNING: WU client failed Searching for update with error 0x80072efd
2009-07-03 11:03:25 1612 65c Report REPORT EVENT: {7841616D-1831-4198-8E4D-92F01F332AFD} 2009-07-03 11:01:44+1000 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024001a MBSA Failure Software Synchronization Error: Agent failed detecting with reason: 0x8024001a
2009-07-03 11:03:30 1612 d8 Report REPORT EVENT: {48E0446A-A152-4C0F-A36B-47B195B76ED8} 2009-07-03 11:03:25+1000 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072efd MBSA Failure Software Synchronization Error: Agent failed detecting with reason: 0x80072efd
2009-07-03 11:03:31 5332 1350 Misc =========== Logging initialized (build: 5.8.0.2694, tz: +1000) ===========
2009-07-03 11:03:31 5332 1350 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2009-07-03 11:03:31 5332 1350 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2009-07-03 11:03:31 5332 1350 DtaStor Default service for AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2009-07-03 11:03:31 1612 d8 Agent *************
2009-07-03 11:03:31 1612 d8 Agent ** START ** Agent: Finding updates [CallerId = MBSA]
2009-07-03 11:03:31 1612 d8 Agent *********
2009-07-03 11:03:41 1612 d8 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2009-07-03 11:03:41 1612 d8 PT + Offline serviceId = {5DD82B9E-FF73-4C5D-87B6-4DA1A2363621}
2009-07-03 11:03:47 1612 d8 EEHndlr FATAL: EE Serializer: Encountered unknown expression b.LicenseDword
2009-07-03 11:03:47 1612 d8 EEHndlr FATAL: Parse failed: error 0x80070057
2009-07-03 11:03:47 1612 d8 EEHndlr FATAL: Parse failed with 0x80070057

2009-07-03 11:03:47 1612 d8 PT WARNING: Sync of Updates: 0x80070057
2009-07-03 11:03:47 1612 d8 Agent * WARNING: Failed to synchronize, error = 0x80070057
2009-07-03 11:03:47 1612 d8 Agent * WARNING: Exit code = 0x80070057
2009-07-03 11:03:47 1612 d8 Agent *********
2009-07-03 11:03:47 1612 d8 Agent ** END ** Agent: Finding updates [CallerId = MBSA]
2009-07-03 11:03:47 1612 d8 Agent *************
2009-07-03 11:03:47 1612 d8 Agent WARNING: WU client failed Searching for update with error 0x80070057
2009-07-03 11:03:47 1612 358 Agent WARNING: could not delete Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\5dd82b9e-ff73-4c5d-87b6-4da1a2363621 service registry key 0x80070002
2009-07-03 11:03:47 1612 358 Agent WARNING: Failed to delete service from the backup store, error = 0x80070002
2009-07-03 11:03:47 1612 548 Agent WARNING: WU client fails CClientCallRecorder::RemoveService with error 0x80248014
2009-07-03 11:31:43 1612 4a0 Misc WARNING: Send failed with hr = 80072efd.
2009-07-03 11:31:43 1612 4a0 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-03 11:31:43 1612 4a0 PT + Last proxy send request failed with hr = 0x80072EFD, HTTP status code = 0
2009-07-03 11:31:43 1612 4a0 PT + Caller provided credentials = No
2009-07-03 11:31:43 1612 4a0 PT + Impersonate flags = 0
2009-07-03 11:31:43 1612 4a0 PT + Possible authorization schemes used = 2009-07-03 11:31:43 1612 4a0 PT WARNING: GetCookie failure, error = 0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code = 200
2009-07-03 11:31:43 1612 4a0 Report Uploading 2 events using cached cookie, reporting URL = http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2009-07-03 11:31:44 1612 4a0 Misc WARNING: Send failed with hr = 80072efd.
2009-07-03 11:31:44 1612 4a0 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-03 11:31:44 1612 4a0 Report WARNING: Failed to upload events to the server with hr = 80072efd.
2009-07-03 11:31:44 1612 4a0 PT + Last proxy send request failed with hr = 0x80072EFD, HTTP status code = 0
2009-07-03 11:31:44 1612 4a0 PT + Caller provided credentials = No
2009-07-03 11:31:44 1612 4a0 PT + Impersonate flags = 0
2009-07-03 11:31:44 1612 4a0 PT + Possible authorization schemes used = 2009-07-03 11:31:44 1612 4a0 PT WARNING: ReportEventBatch failure, error = 0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code = 200
2009-07-03 11:31:44 1612 4a0 Report WARNING: Reporter failed to upload events with hr = 80072efd.

Hopefully someone will be able to explain what the problem is.

Thanks

.

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