Re: 0x80070005 error on multiple computers


[Please avoid in-line replies, Kevin]

If one were infected as you think,
then wouldn't all of them have the same problem?

Given the additional information you posted, probably not.

Windows on all computers is set for automatic updates. Apparently that is
another thing that is not working right with them.

Yet another indication of infection, I'm afraid.

Is the AV app functional and are all machines updating definitions on a regular basis? How do Ad-Aware (version?), Spybot (version?), and SpywareBlaster update? Who, if anyone, runs regular AV scans, Ad-Aware scans, and Spybot scans?

This does NOT sound good. Your best bet, time-wise, may be to format & do clean install of WinXP. Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!

cf. http://michaelstevenstech.com/cleanxpinstall.html#steps

After the clean install, you'll have the equivalent of a "new computer" so take care of everything on the following page before otherwise connecting the machine to the internet or a network and before using a USB key that isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/computer/advanced/xppc.mspx

Tip: Consider installing Windows SteadyState on all of these machines (i.e., once they're all completely clean & fully patched)! See http://aumha.net/viewtopic.php?t=27570


Kevin Nelson wrote:
Yes the computers are on a LAN, but the computers do not have access to each
other. They are set up 2-8 to a classroom with a networked printer. File and
printer sharing is not enabled so they see the printer that is installed but
not the other computers in the room. They all have either Symantec 9 or 10,
Ad-aware, Spybot S&D and Spywareblaster. If one were infected as you think,
then wouldn't all of them have the same problem?

"PA Bear [MS MVP]" wrote:

0x80070005 ERROR_ACCESS_DENIED

See this recent & related discussion:
http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/53063ad7164373d9

...as far as I can tell there are no virus or malware infections

Perhaps you need to do a little more digging. Malware/hijackware infection
is the Prime Suspect when encountering this error.

Please note that if these computers are networked via a LAN, one (1)
infected computer can infect all the others within seconds. You will need
to remove all computers from the network & clean every one of them before
reconnecting them to the network or else all your work will be undone
within seconds.

QED: WinXP SP3 was released over a year ago. Why wasn't it installed on
all the WinXP SP2 machines months ago?

Windows on all computers is set for automatic updates. Apparently that is
another thing that is not working right with them.

QED: When was the last time these machines were fully patched at Windows
Update?

see the previous answer

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Kevin Nelson wrote:
I am trying to update classrooms as a final step before shutting down the
computers for the summer. I am getting the error code 0x80070005 on about
half of the computers that I have tried to update. All are WinXP pro sp2,
I
am logged in as administrator and as far as I can tell there are no virus
or
malware infections. I have gone over many different boards and blogs and
help sites but still can not get the computer to update. Is there one sure
fire way to resolve this without having to jump through multiple hoops. If
the school were networked correctly I could jump through all day, but I
have more than 200 to do individually. Thanks.

.

Relevant Pages

  • Re: I cant understand Windows Explorer
    ... 'Network Places' either. ... machines that are turned off. ... duration from the router. ... we have four computers in one room and six in the other. ...
    (microsoft.public.windowsxp.general)
  • Re: install
    ... You just need to set up your network correctly. ... start by running the Network Setup Wizard on all machines (see ... Problems sharing files between computers on a network are generally caused ... by 1) a misconfigured firewall or overlooked firewall (including a stateful ...
    (microsoft.public.windows.vista.installation_setup)
  • Re: Problem with Accessing One Computer on a 4-Computer Home Netwo
    ... As it was a recent O/S install -- and very little user ... installation of Windows XP Pro. ... I'm working on a customer's wireless home network that has 4 computers ...
    (microsoft.public.windowsxp.network_web)
  • Re: No Longer Can Print to Network Printer And ...
    ... Do all three computers on the network use Windows XP? ... spooler any more or install printers. ... Add/Remove always asks for the CD to do the uninstall, ...
    (microsoft.public.windowsxp.print_fax)
  • Home Networking- Fails?
    ... Please provide more configuration iformation: ... What operating systems are on the computers? ... Are all the machines configured with the same network ...
    (microsoft.public.windowsxp.network_web)
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