Re: Can't search fo updates

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This is my problem. This is my computer. I started this thread. From what I
can tell, all of the errors seem to have come from one of the updates, which
is exactly what I wrote in the previous comment.

If you have any suggestions other than what Dave has already offered, I
would be happy to hear them.

"PA Bear [MS MVP]" wrote:

Then perhaps you should begin a new thread about /your/ specific problem and
computer?

Cazlet wrote:
I followed those steps and unfortunately they didn't repair the problem.
Yesterday the FixIt in default mode was able to connect and retrieve 17
new
updates released on the 9th, however I am still getting the same error
80070005 whenever I try to instal them.

I've noticed that whatever it is seems to be disrupting printer drivers as
well. My default printer should be Print to OneNote, however that option
disappeared from my print menu and was replaced by Print to XPSWriter
instead. When I tried to insert items as printouts in OneNote, it told me
the program's printer driver was damaged.

My HP external printer has also been effected - it no longer prints
margins
at the top of the page.

I restored my system back to a point before the following updates:
- Internet Explorer 8 for Windows Vista
- PowerPoint Viewer 2007 SP2
- 2007 Microsoft office Suite SP2
- Windows Vista Update KB955430

and all of the errors disappeared. However, because Windows Update started
working again, the errors are all back! How can I find out which of those
updates is causing the problems, and is there a way that I can stop it?

I have also uninstalled McAfee and replaced it with AVG Free in case that
was still somehow causing the problem. Looks like it wasn't, though.


"MowGreen" wrote:

I have McAfee as my antivirus, if that sheds any light at all.

Yes, it does. The 80070005 error translates to " Access Denied " and is
most likely related to McAfee.
Suggest you Clean Boot Vista and then either try to to update once more.

Do Step 1 on this page:

How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.microsoft.com/kb/929135

If no joy, while still in the Clean Boot state, reset the Windows Update
components:

How do I reset the Windows Update settings?
http://support.microsoft.com/kb/971058

Run ResetWindows.msi in it's Default mode. If the system still can not
update, run it in it's Aggressive mode.
Reboot after each run and see if the system can update now.


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============



Cazlet wrote:

Home Premium, with Service Pack 1. The error code is 80070005, which it
says is an unknown error. I've looked through some of the previous
discussions on that error however I couldn't find any that helped me
since I haven't added any new hardware or programs for about a month.

I have McAfee as my antivirus, if that sheds any light at all.

"Shenan Stanley" wrote:


Cazlet wrote:

I have Windows Vista and as of yesterday I am unable to search for
Windows updates. I haven't installed anything new.

Windows Vista what? (Home Premium? Business? Ultimate? etc)
What service pack level?

What is the exact error you are getting?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


.

Relevant Pages

  • Re: Cant search fo updates
    ... I've noticed that whatever it is seems to be disrupting printer drivers as ... Windows Vista Update KB955430 ... most likely related to McAfee. ... How to troubleshoot a problem by performing a clean boot in Windows Vista ...
    (microsoft.public.windowsupdate)
  • Re: Cant search fo updates
    ... I've noticed that whatever it is seems to be disrupting printer drivers as well. ... Windows Vista Update KB955430 ... Cazlet, restore your system back again to where it all works right, then try changing your update options to "Download but ask me before installing". ... How to troubleshoot a problem by performing a clean boot in Windows Vista ...
    (microsoft.public.windowsupdate)
  • Re: Cant search fo updates
    ... Internet Explorer 8 for Windows Vista ... 2007 Microsoft office Suite SP2 ... After uninstalling the McAfee app, did you download/run the McAfee Consumer Products Removal Tool *before* you installed AVG Free? ... I've noticed that whatever it is seems to be disrupting printer drivers as ...
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  • Re: Cant search fo updates
    ... Is it possible to uninstall those updates now, since a system restore point ... McAfee Security Centre was the application I had, ... Internet Explorer 8 for Windows Vista ...
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