RE: update failure



"Deon" wrote:



"Jtin" wrote:

8 updates failed during install, reverted back to previous config.
vista 64

I must have missed seeing an error code, all i saw was it telling me it was
reverting back to original config

Ive tried updating 3 times, last time with AV off

failed updates:
KB958624
KB955839
KB952069
KB958215
KB905866
KB957388
KB956802
KB955839
KB952069
KB958623


I have also narrowed it down to KB958624

No thanks to logging a support call...
They tried to get me to believe that it was anything but a Microsoft Problem.
After working through all of their proposed solutions including disabling my
anti-virus and firewall (eeekkk!), still no luck.
The 'final' proposed solution by Microsoft Support was to 'uninstall' my
McAfee Internet Security suite entirely... Can you believe it? I told them
there was no way I was going to flaunt tried and tested IT security policy
(although I had already done so I suppose by disabling the McAfee FireWall
and Anti-Virus) simply to get a Windows update to run. I did not believe that
that was the cause of the problem in any event since my Microsoft Office
updates were installing just fine with all firewalls etc switched ON. I
cannot believe that Microsoft advocates users un-installing all their
Security Protection software to get Windows update to work!

I then started downloading these updates manually one by one and installing
them.
They all work 'the long way round' except KB958624. (With Firewall and
Anti-Virus ON as it should be...)
Which now just leaves me with KB958624...

Anyone at Microsoft... ???

I have been dealing with an error trying to install the KB958624 on a Vista
Machine with SP-1. I just noticed that SP-2 is available. Today I
downloaded SP-2 and the install went in OK. I then checked for new upgrades
and the system told me that I was now up to date, however KB958624 still
shows up as "Failed". Perhaps with SP-2 it is no longer necessary?
.

Relevant Pages

  • Re: SVChost.exe 99% CPU Usage with SP3 installed
    ... I've installed Windows XP SP3 on many computers to date (I am in an IT ... SP3 has installed on all of them through automatic updates ... I've spent many mornings in crisis mode because a Microsoft ... If the OP had had a quick scout in the "real world" before installing SP3, ...
    (microsoft.public.windowsxp.perform_maintain)
  • Re: Microsoft need to be held accountable!
    ... I believe they really are doing the best they can at Microsoft. ... It would help however if people started to skip any driver updates from MS ... and would be more careful installing any updates by not blindly doing so as ... system affected the same way by this weeks security updates, ...
    (microsoft.public.windowsupdate)
  • Re: Latest Windows Update
    ... > In fact, I also had a problem installing KB902400, but not yet any issues at ... > Should third party products "work nicely" with the Microsoft Operating ... > and close all applications prior to installing the updates. ...
    (microsoft.public.windowsupdate)
  • Windows Updates Crashed My Computer: What do I do
    ... I have had my Windows updates shut off for the last 2 years because the last ... time I tried installing Microsoft XP SP 2 it crashed my computer. ... for some reason the updates deleted one of my restore ...
    (microsoft.public.windowsxp.accessibility)
  • RE: Error Code 646
    ... hi, error code 646 has nothing to do with virus or trojans, 646 is all about ... microsoft license agreement that you have to check in the check box. ... But I did get rid of the updates for me by trying the suggestions. ...
    (microsoft.public.windowsupdate)
Loading