Re: Update fails again!



Always reply to your original thread: http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/b7d99aad77c0a03b/4918b3ebe9af450c

...after fixing update using ERUNT

Explain, please.

==================

You may receive an error message when you search for available updates on the Windows Update Web site or on the Microsoft Update Web site:
http://support.microsoft.com/kb/883821

When searching for available updates on the Update site, you see the
0x80072EE7 error
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=22&ln=en&IsMu=False

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

==============

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB957784).

For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


AltaEgo wrote:
XP
Office 2003 with 2007 compatibility pack. NOTE full version of Office 2007
NOT installed - just compatibility pack.

This morning, after fixing update using ERUNT, I successfully installed
updates:
- Security updates for PowerPoint (KB957784)
- Security Update for the 2007 Microsoft Office System (KB969618)

After patting myself on the back and catching up with a few tasks, I tested
update again. The same problem recurred - Error number: 0x80072EE7.

I uninstalled both patches and for good measure, COMODO.

I am now (correctly) offered the above two patches again.

OK its time to do this one-by-one. Tomorrow, I plan to install Powerpoint.
Reboot, work for a while. Reboot. Test Microsoft Update. Followed by the
office 2007 using the same process. Before I try the office 2007 again, does
anyone know of any issues with either of these patches.

BTW: I tried updates with Comodo disabled and suspect it may not be the
problem. Time will tell.

.



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