Re: ..

The tool is now live:

System Update Readiness Tool for Windows Vista (KB947821) [August 2008]
http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en

Download, save it.
Disconnect the system from it's network/internet connection.
Reboot the system to a Clean state
http://support.microsoft.com/kb/929135

Now run it.
Please post the 2 logs generated by CheckSUR.

%SYSTEMROOT%\Logs\CBS\CheckSUR.log
%SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log

MowGreen [MVP 2003-2009]
================
*-343-* FDNY
Never Forgotten
===============



cW wrote:

Still same error

"MowGreen [MVP]" wrote:


Wrong package ... Try here for Vista SP1 x64: http://www.microsoft.com/downloads/details.aspx?familyid=e9a8c94b-b9d2-4d64-855f-b5f02ce3dfb5

Sorry, I forgot the OS is x64, not x86, cW.

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



cW wrote:


sorry i think i posted that w/o finishing it
"The update does not apply to your system" is the 2160 file

does that mean its the wrong package, or just further corruption

"MowGreen [MVP]" wrote:



*Forget* the latest release of CheckSUR for now. Try this, please:

http://support.microsoft.com/kb/948252
Follow the above steps and see if deleting the .blf and .regtrans-ms files allows the registry to regenerate them in a more consistent state.

After doing the steps in KB948252, download and save KB961260:
http://www.microsoft.com/downloads/details.aspx?FamilyID=e204253e-ff7c-4410-9c34-cae2115ab48d&displaylang=en


Close all open browsers and programs.
Disconnect the system from it's network/internet connection.
Clean Boot the system:
http://support.microsoft.com/kb/929135

Install Windows6.0-KB961260-x86.msu
Restart afterwards.

IF KB961260 does not install you are eligible for *NO-charge* support for getting the Cumulative IE Security update installed.
From http://support.microsoft.com/kb/961260:



How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site:
http://support.microsoft.com/common/international.aspx?rdpath=4 North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site:
http://support.microsoft.com/oas/default.aspx?&prid=7552

Suggest you call in and tell the tech that MS09-002: Cumulative security update for Internet Explorer [ http://support.microsoft.com/kb/961260 ] will not install.


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



cW wrote:



The link for the System Update Readiness Tool (KB947821) [March 2009]

Didnt work as you said...

I guess i have to wait until it does right.

"MowGreen [MVP]" wrote:




http://support.microsoft.com/kb/948252
Follow the above steps and see if deleting the .blf and .regtrans-ms files allows the registry to regenerate them in a more consistent state.

The updating issue *may* be malware-related, *may* be occurring because of the installed security software, or the OS files are in an 'inconsistent' state, which is why KB947821 is being reoffered.

Nevertheless, there is definitely something amiss with the registry entries for an IE Cumulative Security update.
After doing the steps in KB948252, download and save KB961260:
http://www.microsoft.com/downloads/details.aspx?FamilyID=e204253e-ff7c-4410-9c34-cae2115ab48d&displaylang=en

You should have a manually downloaded copy of KB947821 at this point, correct ? MS offers a newer release of it BUT ... the links to the latest release don't work. Go figure.




System Update Readiness Tool (KB947821) [March 2009]

http://www.microsoft.com/downloads/details.aspx?FamilyID=0435684b-8d12-4028-9cb0-b2903257f1fd



Close all open browsers and programs.
Disconnect the system from it's network/internet connection.
Clean Boot the system:
http://support.microsoft.com/kb/929135

While in the Clean Boot state, run Windows6.0-KB947821-v4-x86.msu [CheckSUR]

Next, install Windows6.0-KB961260-x86.msu
Restart afterwards.

Did that get it installed ?
In the meantime, let me see if someone at MS will correct the URL for the latest release of CheckSUR <sigh>


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



PA Bear [MS MVP] wrote:




If Windows Update is still offering KB947821, something is very wrong and the most likely cause is a hijackware infection. While you can go mucking about trying to clean the machine, I wouldn't waste my time if I were you since the computer's been unpatched and vulnerable for so long.

A format & clean install will fix all of your problems very quickly. A Repair Install (AKA in-place upgrade) will NOT help!

Otherwise, stick around and see what MowGreen might have to add.


cW wrote:




I would like to kno for sure if this is what it is before i reformat.

"PA Bear [MS MVP]" wrote:




Well, duh! But that suggests the problem's been extant for well over a
month.

If you installed KB947821 manually and it's still being offered by Windows
Update or if all this is caused by a hijackware infection, [your] best bet
is to format & reinstall Vista, period.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


cW wrote:




Oh, well id like to thank you for stating the obvious and not helping with
my actual problem....

Incase you havent read...I HAVENT UPDATED CAUSE IT DOESNT WORK

so yes...i would not have the new updates

"PA Bear [MS MVP]" wrote:




<kibbitz>

Latest update for Ie7 960714 ((security update))
Culmative update 958215


KB958215 was released on 09 Dec-08. The most recent Cumulative Security
Update for IE7 (KB961260) was released on 10 Feb-09. Your computer is
NOT fully patched and remains vulnerable to all sorts of security exploits!!

</kibbitz>
--
~BroBear


cW wrote:




KB947821 is what it tells me it fines everytime tehres like 8 entries
shown
in my updates for it..

Anyway. All the updates are successful, i viewed details on all the IE
updates and there was no mention of error

Latest update for Ie7 960714 ((security update))
Culmative update 958215

as i said both had no details for any errors, both say Successful

"MowGreen [MVP]" wrote:




KB947821 is the *System Update Readiness Tool*, aka CheckSUR, that I
had
previously asked you to run. The update detection detected that there
are inconsistencies in the registry. Here's one of them:

w) SMI Extra Registry
Key 0x00000000
wcm://Microsoft-Windows-IE-HTMLRendering?version=6.0.6001.18183&language=neutral&processorArchitecture=x86&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers



If my memory isn't on the fritz, that's from a Cumulative Security
Update for Internet Explorer that never installed properly .
Open Windows Update in the Control Panel.
In the left frame, click 'View update history'.
Starting at the top of the list, work your way down until you find
which
Cumulative Security Update for Internet Explorer 7 for Windows Vista
(KBxxxxxx) failed to install.
*Right* click the failed update and choose 'View details'.
Note what the error code is, if any.


*Please* post back with the KB number of the update that failed for IE
and the *error code*, if any, that was seen when you chose 'View
details'.


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



cW wrote:




KB947821

sorry long day misread it.

"Shenan Stanley" wrote:





<snipped>

cW wrote:




Yes, it always finds ONE update, takes a long time to install it,
and then says completed, Even when i restart right away, full
shutdown etc etc. everytime i run it, it just starts back up.

No i do not create system restore points, and this updates problem
has been like this since at least december...


cW,

MowGreen asked what is the update... It is understood there is ONE
update it keeps wanting to install and does so (supposedly) - but you
have (as of yet) left this update unidentified. Perhaps if you
provided
the KB###### for it? I'm sure it must tell you *what* update it is
installing...

.

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