RE: kb967715 kills my internet acess

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Thanks for the help PA Bear, you pointed me in the right direction about the
Norton
Well I figured it out,
Somehow the updates, maybe KB967715 affected my Norton firewall program
access internet permissions, My mail did work during all the browser
failure's. But why the browsers did not work when I turned off the Norton and
WIN XP firewalls is still a mystery. Norton has Program Launch Monitoring and
Program Component Monitoring, I toggled these and my browsers worked again. I
now have to see the occasional pop up permission box to allow access but is
no big deal.
Larry



"workingh" wrote:


Smae problem here I have one PC running XP pro with SP3 Ie 7 or safari
would work with this update
I stoped services for all my fire wall and anti viruses same problem
funny thing is in dos I can ping any address on the internet like yahoo.com
..etc and comes back fine .. i unstalled it ..and ie works fine
"webechillin" wrote:

I installed kb967715 and it stopped my internet access with both IE7
v7.0.5730.13,
AND Firefox vMozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.6)
Gecko/2009011913 Firefox/3.0.6 (.NET CLR 3.5.30729).
I am using Norton Security Online for firewall and virus protection, V
10.2.0.30 for ATT YAHOO.
Why would this kill my internet access? I completely disabled the firewall
for a few minuites and tried to go online, but still no luck.
I un-installed the kb967715 update and had no problems with netwark access.
Just to be sure it was the kb967715 update, I re-loaded the update and the
result was the same, NO internet access.

I called ATT when this happened and the network OK. MY PC was not though.
I have a windowsupdate.log file of my last update install


.

Relevant Pages

  • Re: kb967715 kills my internet acess
    ... What Norton application do you have installed? ... > I installed kb967715 and it stopped my internet access with both IE7 ... > I am using Norton Security Online for firewall and virus protection, ... > I have a windowsupdate.log file of my last update install ...
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