Re: kb967715 kills my internet acess

Tech-Archive recommends: Fix windows errors by optimizing your registry

[Not blaming you: 'webchillin' should have replied to my post, not yours, and answered my questions.]

Ohno wrote:
Sorry PA was not trying to hijack a thread, just trying to understand
something you said so I could try to apply it as well.

[This is an excellent example of the confusion that can arise when someone
(Ohno) "hijacks" someone else's thread.]

Please state your full Windows version (e.g., WinXP SP3).

Please define "kills my internet access"? Are you getting "Page cannot be
displayed" errors? Can your Mail Client and/or Instant Messenger connect?

Repost from my reply to *your* post...

...Has another Norton (or a McAfee) application ever been installed
(e.g., a free-trial version that came preinstalled on the machine when
you
bought it)?

Are you sure your freebie "Norton Security Online" is still valid? (I
think v10.2.0.30 is pretty old.)

What happens when you disable the Norton Firewall and enable the Windows
Firewall?

Do you connect directly via the DSL modem, via a (separate) router, or
wirelessly?
--
~PA Bear

webechillin wrote:
I did the KB953252 updat w/no KB967715 update installed, and still the
same
bottom line, no internet access. uninstalled KB953252, and ding there it
is
my internet!
Now what? I really do not want to dig around all over windows and for
registry entrys.....

"PA Bear [MS MVP]" wrote:
Inline...

Ohno wrote:
I understand the creation of the new registry key, however I thought it
also
created an entry in the group policy editor.

Nope. After installing KB967715, GPO settings must be changed.

I do have one correction to my previous reply: After installing
KB967715,
"Autorun features for network drives [may] no longer function. This is
because, by default, Autorun on network drives is set to disabled in the
registry, and after the update is installed, the previously set registry
key to disable Autorun on network drives will be properly enforced. This
is the only functionality that will change by default after the update
is
installed. Users will still need to update the registry key values to
disable Autorun functionality for USB and CD-ROM drives." (Source:
http://www.microsoft.com/technet/security/advisory/967940.mspx)

If the key is the only thing for sure it creates I will manually create
that
key to try to solve my issue in another thread.

OK, or you could see http://support.microsoft.com/kb/953252. (If you
install KB953252 and then make the recommend/desired changes, you will
not
need to install KB967715 nor should it be offered to the machine. Also
see
the Workarounds section of KB953252.)
--
~PA Bear

"PA Bear [MS MVP]" wrote:
KB967715 only creates a new (and empty) Registry key. The presence of
this key could not possibly affect your internet access...unless
perchance
you connect via a wireless USB modem, and even that's a stretch.

I am using Norton Security Online for firewall and virus protection,
V
10.2.0.30 for ATT YAHOO

Ugh. Has another Norton (or a McAfee) application ever been installed
(e.g., a free-trial version that came preinstalled on the machine when
you
bought it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

webechillin wrote:
I installed kb967715 and it stopped my internet access with both IE7
v7.0.5730.13,
AND Firefox vMozilla/5.0 (Windows; U; Windows NT 5.1; en-US;
rv:1.9.0.6)
Gecko/2009011913 Firefox/3.0.6 (.NET CLR 3.5.30729).
I am using Norton Security Online for firewall and virus protection,
V
10.2.0.30 for ATT YAHOO.
Why would this kill my internet access? I completely disabled the
firewall
for a few minuites and tried to go online, but still no luck.
I un-installed the kb967715 update and had no problems with netwark
access.
Just to be sure it was the kb967715 update, I re-loaded the update
and
the
result was the same, NO internet access.

I called ATT when this happened and the network OK. MY PC was not
though.
I have a windowsupdate.log file of my last update install

.

Relevant Pages

  • Re: kb967715 kills my internet acess
    ... Please define "kills my internet access"? ... What happens when you disable the Norton Firewall and enable the Windows Firewall? ... "Autorun features for network drives no longer function. ... need to install KB967715 nor should it be offered to the machine. ...
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  • Re: kb967715 kills my internet acess
    ... Please define "kills my internet access"? ... "Autorun features for network drives no longer function. ... key to disable Autorun on network drives will be properly enforced. ... need to install KB967715 nor should it be offered to the machine. ...
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