Re: Fail to install catalog files during XP SP3 upgrading
- From: "MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx>
- Date: Tue, 06 Jan 2009 12:41:15 -0800
Dudi wrote:
Hi,
I use XP-Pro + SP2.
While trying to update OS, it constantly fail to complete the installation.
The process always stops at the same point: during the generation of
restore point.
The failure message is as the follows: Fail to install catalog files. The
Events Viewer presents the combination of these two identifiers: KB936929
and error code 0x8007f01e.
Can someone help with this error ?
Happy New Year
Dudi
See: You cannot install some updates or programs
http://support.microsoft.com/kb/822798
Prior to attempting another installation of SP3, suggest you first read these articles: http://support.microsoft.com/kb/950717/
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx
If you still have issues getting SP3 installed:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3). This support for SP3 is valid until April 14, 2009. For more information about this policy, visit the Windows XP Support Lifecycle page located at http://support.microsoft.com/lifecycle/?p1=3223. Availability of chat or e-mail support differs depending on your geographic location. For customers residing in North America or Canada, chat and e-mail support is available.
Some issues may require more advanced support for which there is a charge.
MowGreen [MVP 2003-2009]
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