Re: Error Code 8007370c

Tech-Archive recommends: Fix windows errors by optimizing your registry

suture666 wrote:
Each time I log on, Windows Update tells me it cannot update, asks to update the update. I click to do so and it fails and I get this code error. Anyone seen this one. Microsoft of course tells me to check the seller (Dell) They say Windows. And so it goes.

8007370C ERROR_SXS_IDENTITY_DUPLICATE_ATTRIBUTE
An identity contains two definitions for the same attribute.

Download and *save* either the 32 bit [x86] or 64 bit [x64] version of the latest Windows Update Agent [WUA] from the links here:
http://support.microsoft.com/kb/949104

If you're not sure which one to download, read the " How to determine whether you are running a 32-bit or a 64-bit edition of Windows " section.

When the download completes close *all* open browsers and programs.
Move the downloaded WUA to the root drive [ the drive where Windows is installed to, usually, C:\ ]. Do NOT put it in a folder, just move it to the root drive [ usually, C:\ ]

Either completely and *totally* disable the installed antivirus/security suite or do a Clean Boot so that it's not interfering with the installation of the WUA - How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.microsoft.com/kb/929135

Once the system is in the Clean Boot state, click the Start orb > in the Search field type in command
*Right* click Command Prompt and choose 'Run as administrator'
Follow the prompts to allow it to run.
At the prompt type in the following pressing Enter after *each* command

net stop wuauserv
cd c:\
c:\windowsupdateagent30-x86.exe /wuforce
net start wuauserv
exit

NOTE: The above command is for 32-bit editions of Windows installed to C:\ , for 64-bit, change the command to windowsupdateagent30-x64.exe
If the root drive is a different letter, use that letter.

Restart the system and see if it can update now.

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============
.

Relevant Pages

  • Re: Command prompt is displayed briefly, then disappears
    ... If you search for accessories and then open the folder and click command ... prompt, will it run? ... opens. ... MS MVP-IE, Mail, Security, Windows Client - since 2002 ...
    (microsoft.public.windowsxp.general)
  • Re: XP startup problem; wont start
    ... XP installation on my computer is of Windows XP professional edition (with ... Typed 'R' to get recovery console ... recovery console command prompt. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Sasser & Blaster problem
    ... >> Windows XP systems: ... >> installation of the patch as well as removal of the worm. ... >> following commands must be typed in a command prompt ... >> must download and install the MS04-011 patch from the MS04-011 download ...
    (microsoft.public.security)
  • Re: Build Failed Message
    ... The obvious solution to your problem is a reinstall of the entire machine, because there is still something wrong with your installation. ... I then opened a command prompt using "open release directory in build window" from the build menu and used the "blddemo -q" command and the build runs just fine in the command prompt. ... 29 minutes later I have a build OS, complete with Build.log file in the WINCE6000 folder. ... Windows CE 6.0 Platform Builder ...
    (microsoft.public.windowsce.platbuilder)
  • RE: blues screen on loading windows XP
    ... the installation disk, insert it into your cd-rom and restart your computer, ... it will take you to another black screen with a command prompt. ... Boot your problem computer with this CD, open a Command Prompt window, ... but Windows did not start successfully. ...
    (microsoft.public.windowsxp.help_and_support)