RE: Automatic Updates disabled by virus

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



I had problems with Microsoft Windows Automatic Update as well as lots of
others involving pop-ups. I found that I had several viruses on my machine.

Searching for information on how to remove the series of "Vundo",
"Virtumonde" and "Smithfraud-c" trojan viruses from my computer. I tried
Microsoft Onecare.live site and downloaded the software. It located some of
the viruses but did NOT remove them... much to my disappointment! One of the
viruses prevented Automatic Windows Update from operating and it would not
allow the Automatic Updates to be set from the Microsoft Windows XP Security
Center. I searched the Microsoft.com Communities Newsgroups and found that
there have been several hundred people who experienced the same problems
cause by this "Vundo" virus family. I tried many of the solutions proposed by
various contributors... some by Microsoft employees, but none of them worked.
I tried Spybot, Norton 360 and AdWare SE... they did not work either. The
saving grace was that I found buried a post provided by a person named
"ronrieger" on 12/30/2008. He described how he downloaded free software from
www.SUPERAntispye.com, ran it and found the trojans that other programs
failed to find AND better yet, it removed them! Then he went back to WUAUSERV
and was able to set the Automatic Updates entry to "Start" and the problem
was resolved! I give all the credit to "ronrieger". I repeated his suggestion
and it worked! I would suggest that Microsoft inform ALL it's Windows users
that this is a quick and easy solution to the Automatic Windows Update
problem and that it is an excellent software which Microsoft should recommend
to the hundreds or thousands of users experiencing the same problem. It would
save thousands of manhours of work and frustration to your users. Thanks
again to ronrieger and the creators of SuperAntispyware.com. I will indeed
make a voluntary donation to these people. Obviously they have a superior
product!

--
DrJoeJr


"Samael" wrote:

OS: Microsoft Windows XP / Home Edition / Version 2002 / Service Pack 3
PC: Dell brand XPS 410


VirusRemover2008 (or something which came packaged with or containing) has
disabled Automatic Updates and all attempts to reenable it from Windows
Security Center, System Properties (which displays Automatic Updates as
enabled), and Services (services.msc) fail due to the virus automatically
switching Automatic Updates off again (in the case of Services, even before
the configuration tab is closed). The virus also changes Internet Explorer's
security settings to accept all cookies and prevents security from being
enabled again in the same manner.

My question is whether there is a way to manually access updates for
Windows. My hope is that either my virus detection software will advance
enough to detect this type of virus and fix the damage, or a Windows update
will help block the exploit the virus is using to forcibly change these
configurations. While Automatic Updates is disabled, however, the
conventional update methods don't work, hence my problem.

(If there is a log file or some sort of data archive which would tell me
where the instructions are coming to change these security settings,
theoretically I could figure out how to disable them manually as well, but
I'm pretty inept with computers, so I'm hoping AVG or Windows Update will
provide an easier answer.)
.



Relevant Pages

  • Virus
    ... download and install patches from Microsoft. ... Automatic Updates in help and support center on XP. ... "Windows must restart because the Remote Procedure Call ... Turn on your Internet Connection Firewall ...
    (microsoft.public.windowsxp.security_admin)
  • Re: When Automatic Updates can be harmful
    ... For years I've been advising Windows consumers to disable ... Automatic Updates: Keep Microsoft's mitts off your machine ... Microsoft pushes out the Patch Tuesday door. ...
    (microsoft.public.windowsxp.general)
  • Re: When Automatic Updates can be harmful
    ... For years I've been advising Windows consumers to disable Automatic ... Updates bar at the top - Microsoft has the dialog box rigged to turn ... the "Automatic Updates" line at the bottom of the Security Center. ... everything Microsoft pushes out the Patch Tuesday door. ...
    (microsoft.public.windowsxp.general)
  • When Automatic Updates can be harmful
    ... For years I've been advising Windows consumers to disable Automatic Updates: ... top - Microsoft has the dialog box rigged to turn on auto-updating if you ... the next time Microsoft has a "critical" patch ...
    (microsoft.public.windowsxp.general)
  • OT: When Windows updates can be harmful
    ... For years I've been advising Windows consumers to disable Automatic Updates: ... top - Microsoft has the dialog box rigged to turn on auto-updating if you ... the next time Microsoft has a "critical" patch ...
    (rec.boats)