Re: At Last... A Solution to Windows Automatic Update Problems
- From: "PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx>
- Date: Wed, 31 Dec 2008 17:36:23 -0500
Tip: Post your HijackThis log to an appropriate for review by an expert to make certain the machine's clean!
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
DrJoeJr wrote:
I've experienced the problems all of you have been having with the Automatic
Windows Update feature on Windows XP. After doing some research online I'm
convinced that it must be cause by a virus. I scanned my machine and found
that I had several of them.
Searching for information on how to remove the series of "Vundo",
"Virtumonde" and "Smithfraud-c" trojan viruses from my computer. I tried
Microsoft Onecare.live site and downloaded the software. It located some of
the viruses but did NOT remove them... much to my disappointment! One of the
viruses prevented Automatic Windows Update from operating and it would not
allow the Automatic Updates to be set from the Microsoft Windows XP Security
Center.
I searched the Microsoft.com Communities Newsgroups and found that there
have been several hundred people who experienced the same problems cause by
this "Vundo" virus family. I tried many of the solutions proposed by various
contributors... some by Microsoft employees, but none of them worked. I
tried Spybot, Norton 360 and AdWare SE... they did not work either.
The saving grace was that I found buried a post provided by a person named
"ronrieger" on 12/30/2008. He described how he downloaded free software from
www.SUPERAntispyware.com, ran it and found the trojans that other programs
failed to find AND better yet, it removed them! Then he went back to
WUAUSERV and was able to set the Automatic Updates entry to "Start" and the
problem was resolved!
I give all the credit to "ronrieger". I repeated his suggestion and it
worked! I would suggest that Microsoft inform ALL it's Windows users that
this is a quick and easy solution to the Automatic Windows Update problem
and that it is an excellent software which Microsoft should recommend to the
hundreds or thousands of users experiencing the same problem. It would save
thousands of manhours of work and frustration to your users. Thanks again to
ronrieger and the creators of SuperAntispyware.com. I will indeed make a
voluntary donation to these people. Obviously they have a superior product!
.
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