Re: network settings and WU ... ?

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Ah, I can see that you've made Microsoft Update your default update source ("Get updates for more products") so you're also being offered updates for MS Office (roughly half of the updates you installed on 10 Dec-08).

Of those updates, the most likely troublemaker was IE update KB958215. What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)?

Some related, OT items...

QED: Has KB960714 been installed yet (on or after 17 Dec-08)?

If Outlook 2007 is your default Mail Client, there's really no need to install the Junk E-mail Filter updates for Windows Mail (KB905866). Conversely, if Windows Mail is your default Mail Client, there's no need to have MS Outlook installed and/or install any Outlook updates (e.g., KB958619). You can configure Automatic Updates such that you must select & approve which updates are to be downloaded & installed; cf. the third option from the top in this illustration: http://img.bleepingcomputer.com/tutorials/vista-updates-extras/wu-settings.jpg.
--
~PA Bear

Dave Horne wrote:
PA Bear, you thought it strange that I had so many updates. On 10 Dec 08 I
installed the following ...

Update for Windows Vista KB957388, KB955839
Junk E-mail Filter (Dec 08) KB905866
Security Update for Vista KB956802, KB958623, KB958624, KB952069
Cumulative Security Update IE7 KB958215
Security Update Office 2007 KB958439
Security Office - Excel KB958437
Updates Office InfoPath KB957243
Security Update Office Word 2007 KB956358
Update Office - Outlook Junk Mail Filter KB958619
Security Update Office System 2007 KB956828
Updates Office 2007 Help for Common Features KB957244

Are any of the above suspect in any way? I check WU almost daily.

"PA Bear [MS MVP]" wrote:
Since you know more about this issue than I, could you suggest a specific
update that probably caused my problem and I'll contact MS re that or
those update(s).

Without knowing which updates you installed, I couldn't even begin to
guess, David.

I will tell you that I find it unusual that you had so many updates to
install. This suggests that Automatic Updates had been disabled for a
while (for whatever reason), or perhaps that the machine hadn't been
connected to the internet for a lengthy period (again, for whatever
reason), or perhaps that there was an ongoing problem (e.g., hijackware)
that had disabled Automatic Updates.
--
~PA Bear

Dave Horne wrote:
PA Bear, thanks for the reply. My initial problem - I lost internet
access
after installing 13 or 16 updates. I rolled back the registry, installed
the updates in smaller and everything seemed fine. At this point, I have
no
way of knowing what update, what specific update, caused the problem.

Is there any specific network settings file I can keep tabs on?

Since you know more about this issue than I, could you suggest a specific
update that probably caused my problem and I'll contact MS re that or
those
update(s).

"PA Bear [MS MVP]" wrote:
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527 For home
users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated
with
security updates. When you call, clearly state that your problem is
related to a Security Update and cite the update's KB number (e.g.,
KB960714).

If your problem relates to a Cumulative Security Update for IE (e.g.,
KB958215), call the above number and ask to be transferred to the
"Consumer IE queue" (which is 47830).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft
subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available
through your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Dave Horne wrote:
There was an update a few days ago that caused some of us to lose our
network connection. It might have just been a coincidence however.

A simple question - I remember under Windows 98 that there was a
network
'file' taht contained the settings. This was a long time ago but I
remember
if I had a problem I could reinstall that file. I'm using Vista Home
Premium and the only way around this problem (which happened again this
morning) was to roll back the registry to an earlier date.

Is there a 'network file' in Vista (other than the entire registry) ?

.

Relevant Pages

  • Re: KB958215
    ... If a Root Certificates update is listed in the Optional Updates category, install it to take full advantage of IE7's enhanced security. ... no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. ... When you call, clearly state that your problem is related to a Security Update and cite the update's KB number. ... designengineering wrote: ...
    (microsoft.public.windowsupdate)
  • Re: KB963027 - possible problem
    ... Most times updates install without the ... Does the behavior persist if you start IE in No Add-ons mode? ... no-charge support is available by calling 1-866-PCSAFETY ... If your problem relates to a Cumulative Security Update for IE, ...
    (microsoft.public.windowsupdate)
  • Re: How to reinstall Windows Update v6?
    ... Support finally concluded that my install was corrupted ... KB947562 is not a security update so you don't qualify for free support. ... Windows Update encountered an unknown error. ...
    (microsoft.public.windowsupdate)
  • Re: Failed updates
    ... no-charge support is available by calling 1-866-PCSAFETY and/or 1-866-234-6020 in the United States and in Canada or by contacting your local Microsoft subsidiary. ... LOOK!=> If your problem relates to a Cumulative Security Update for IE, call the above number and ask to be transferred to the "Consumer IE queue". ... MS MVP-IE, Mail, Security, Windows Client - since 2002 ... Selected the yellow shield to install ...
    (microsoft.public.windowsupdate)
  • Re: Error Code: 0x87FFD640 - any ideas?
    ... windows update instillation files failing to install. ... Security Update for Windows XP ... Support for Windows Update: ...
    (microsoft.public.windowsupdate)