Re: network settings and WU ... ?
- From: "PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx>
- Date: Fri, 26 Dec 2008 21:13:06 -0500
Since you know more about this issue than I, could you suggest a specific
update that probably caused my problem and I'll contact MS re that or those
update(s).
Without knowing which updates you installed, I couldn't even begin to guess, David.
I will tell you that I find it unusual that you had so many updates to install. This suggests that Automatic Updates had been disabled for a while (for whatever reason), or perhaps that the machine hadn't been connected to the internet for a lengthy period (again, for whatever reason), or perhaps that there was an ongoing problem (e.g., hijackware) that had disabled Automatic Updates.
--
~PA Bear
Dave Horne wrote:
PA Bear, thanks for the reply. My initial problem - I lost internet access
after installing 13 or 16 updates. I rolled back the registry, installed
the updates in smaller and everything seemed fine. At this point, I have no
way of knowing what update, what specific update, caused the problem.
Is there any specific network settings file I can keep tabs on?
Since you know more about this issue than I, could you suggest a specific
update that probably caused my problem and I'll contact MS re that or those
update(s).
"PA Bear [MS MVP]" wrote:Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527 For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is
related to a Security Update and cite the update's KB number (e.g.,
KB960714).
If your problem relates to a Cumulative Security Update for IE (e.g.,
KB958215), call the above number and ask to be transferred to the
"Consumer IE queue" (which is 47830).
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available
through your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
Dave Horne wrote:There was an update a few days ago that caused some of us to lose our
network connection. It might have just been a coincidence however.
A simple question - I remember under Windows 98 that there was a network
'file' taht contained the settings. This was a long time ago but I
remember
if I had a problem I could reinstall that file. I'm using Vista Home
Premium and the only way around this problem (which happened again this
morning) was to roll back the registry to an earlier date.
Is there a 'network file' in Vista (other than the entire registry) ?
.
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