Re: Windows Update Failed
- From: "Shenan Stanley" <newshelper@xxxxxxxxx>
- Date: Sun, 30 Nov 2008 16:19:08 -0600
Cire wrote:
I have 98 updates that have failed. I have tried ccleaner in safe
mode and Dial a fix, still can not download. How do I get all of
the letters in the address bar to appear in bold. Right now only
the main adrress appears ex: microsoft.com is the only letters in
bold. Any suggestions??
Shenan Stanley wrote:
As many will tell you - ignore the title and symptoms listed in the
article referred to. Do method 1 and 2 and see if it fixes your
issue whether or not you repaired anything.
http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.
*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of
"Custom" or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates
(although I would not put Windows Search on anything.) I
suggest avoiding the Optional Hardware Updates completely.
**IMPORTANT**
Given you have so many updates to do (makes me wonder if you did
not install Windows XP SP3 already - if you have Windows XP that is
- the lack of information seems to be the norm now) I suggest that
in the "*try to update* section above - you uncheck all the updates
and try just one to five at a time - rebooting after each set.
Also - if I am correct and you have Windows XP - install SP3 first.
Download the "IT Professional"/"Network Installation" version of
SP3, save it to your desktop, run it and let it install.
http://www.microsoft.com/downloads/details.aspx?FamilyID=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en
Cire wrote:
Thanks Shenan!
I tried custom download and downloaded 5-10 at a time until I had
70 left, then I downloaded all of them at the same time. Do I
still need to download SP3??
*Need* is a relative term.
Given how many updates you have to install - my guess is this is a fairly
fresh install. Given that, I would say you would be better off installing
SP3 now than any other time.
Like it or not - Windows XP SP3 is something that you probably should
install if...
- You are currently running Windows XP (32bit).
- You care about keeping your machine current and running its best.
- You wish to continue running Windows XP for some indeterminate time into
the future.
- You want to free support if you have any trouble installing it (SP3 that
is.)
Service Pack 3 is mostly all of the updates released after SP2 and until the
release of SP3. You may think to yourself that you have been keeping your
PC updated - so you probably have all those updates - fact is, you'd be
incorrect. You may have all the publically released ones, but SP3 contains
1179 previously released updates - guaranteed you do not have them all
installed without it. ;-)
Most of the issues people have had with SP3 have to do with their particular
configuration or a problem caused by a third party change/mis-configuration
on their system - and almost all have a relatively simple fix.
Before starting, know where you can get help:
A place to get FREE support for SP3 installation issues *from Microsoft*
until April 2009...
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
Other than "Automatic Updates" or the Windows Update web page - how can you
get SP3?
Windows XP Service Pack 3 - ISO-9660 CD Image File
http://www.microsoft.com/downloads/details.aspx?FamilyID=2fcde6ce-b5fb-4488-8c50-fe22559d164e&DisplayLang=en
Windows XP Service Pack 3 Network Installation Package for IT Professionals
and Developers
http://www.microsoft.com/downloads/details.aspx?familyid=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en
Do a little reading - to ensure you are ready...
WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx
Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717
Release Notes for Windows XP Service Pack 3
http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm
Key things to note:
Internet Explorer:
"If you have installed Windows Internet Explorer® 7 or a beta version of
Internet Explorer 8, and then install Windows XP SP3, you cannot uninstall
Internet Explorer. To avoid this, ensure Internet Explorer 7 or a beta
version of Internet Explorer 8 is not installed before installing Windows XP
SP3. If you have already encountered this issue, uninstall Windows XP SP3,
uninstall Internet Explorer, and then reinstall Windows XP SP3."
Windows XP Media Center Edition 2002:
"If you install Windows XP SP3 on a computer running Windows XP Media Center
Edition 2002 with SP1, Windows XP Media Center Edition may malfunction. To
avoid this, install Windows XP SP2 before you install Windows XP SP3. If
this issue has already occurred, uninstall Windows XP SP3, install Windows
XP SP2, and then reinstall Windows XP SP3."
Did all that and have some issues you believe might be related to SP3?
Check these out:
It seems some people are unable to get further updates after installing
SP3... Seems some have experienced a symptom similar to doing a repair
installation on Windows XP - and the same fix seems to work for them for
that...
Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation: http://support.microsoft.com/kb/943144
Some people experience an "endless reboot" issue...
Workarounds:
http://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
[WinXP SP3]."
1. Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
2. After booting into Safe Mode:
Start --> Run --> (copy/paste)
sc config intelppm start= disabled
--> OK --> Reboot into normal (Windows) mode.
Other references include:
1. http://aumha.net/viewtopic.php?p=187790#p187790
2.
http://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx
3. http://www.theregister.co.uk/2008/05/09/windows_xp_sp3_reboots_crashes/
4.
http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9084418
5. You receive a "Stop 0x0000007E" error message after you upgrade to
Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
(Revised 06 May-08): http://support.microsoft.com/kb/888372
Some people have gotten an "Access Denied" message when trying to install
SP3... I suggest going straigh to Method 3 of this article:
http://support.microsoft.com/kb/949377
Beyond that - some simple maintenance might be needed - like installing the
latest hardware drivers from your hardware vendors...
Good luck to you! You shouldn't need it, however, with just a little
planning. ;-)
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
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