Re: Windows update failing

Chris ... download and save AU Check (v78a):
http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=17263

Disable Trend temporarily, including all services and processes associated with it. Either consult the User Guide, Trend's web site, or use MSConfig to disable all of it's services.
Run au_check_v78a_codeplex.exe by *right* clicking it and choosing 'Run as administrator'. Follow the prompts.
Allow some time for it to complete it's operation and reboot after it's done.
Try to update now.

MowGreen [MVP 2003-200]9]
===============
*-343-* FDNY
Never Forgotten
===============

PA Bear [MS MVP] wrote:

Thank you. Please await Mow's next reply to your thread.

Chris Lucas wrote:

Thanks - the Trend F/W is not activated, the Windows F/W is fine, survives
most pen tests...

Before Trend Micro 2009, I has Trend Micro 2008. 2009 has been installed
for about 3 months, no problems till now. The problem with Windows Update
(and the rest of the "collapsing" services is about 3 days old.

"PA Bear [MS MVP]" wrote:

<kibbitz>

Trend Micro Internet Security 2009 includes a firewall. You don't want
both firewalls enabled, Chris.

What "internet security" suite or anti-virus application was installed
before you installed Trend Micro Internet Security 2009?

</kibbitz>
--
~PA Bear

Chris Lucas wrote:

Thanks for this.

1/ Both RPC services are already set as you suggest
2/ Firewall is Windows F/W
3/ A/V is Trend Micro Internet Security 2009

Hope this helps, and look forward to your response - thanks.

"MowGreen [MVP]" wrote:

800706BA The RPC server is unavailable.
800706BF The remote procedure call failed and did not execute.

*Right* click My Computer either on the Desktop or Start Menu and choose
Manage [follow any UAC prompts to allow it to run if need be]
In the middle frame double left click Services and Applications.
Do the same for Services.
Check these startup settings:

Remote Procedure Call (RPC) - Automatic
Remote Procedure Call (RPC) Locator - Manual

IF the settings are as listed, read on ...

Is a 3rd party software firewall being used ?
If yes, disable it and enable the native Vista firewall.
See if the system can update now.

IF no 3rd party is in play, what is the installed antivirus/security
suite?

Chris Lucas wrote:

On a HP laptop, with Vista Business SP1 installed, Windows update has
started failing, and at the same time, there are a large number of
unexpected effects occurring in usage (host services failing, etc).

The original failure was 800706BA, but this has now progressed to
800706BF. The BITS repair tool fails, saying there is nothing to repair.
RPCSS is running.

Any ideas as to what to do now would be appreciated - and also probable
cause of this unpleasant situation.

Thanks!


.

Relevant Pages

  • Re: Windows update failing
    ... Chris Lucas wrote: ... Before Trend Micro 2009, ... Trend Micro Internet Security 2009 includes a firewall. ...
    (microsoft.public.windowsupdate)
  • Re: XP *REALLY* slow to login to Win2K domain
    ... Found no viruses or spyware (Well.. ... >>> Chris ... I some clients using Trend Micro. ... Kerry ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: XP *REALLY* slow to login to Win2K domain
    ... Sorry Chuck!! ... it is the trend micro problem.. ... Basically, manually update the sig file, and all should be well. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Windows update failing
    ... Trend Micro Internet Security 2009 includes a firewall. ... You don't want both firewalls enabled, Chris. ... What "internet security" suite or anti-virus application was installed before you installed Trend Micro Internet Security 2009? ...
    (microsoft.public.windowsupdate)
  • Re: Extremely slow login after Trend CSM 3 installed
    ... In spite of the fact that the Trend Micro ... >> Security Dashboard shows the Firewall for the desktops in NOT checked, ... >>> 2004 and two XP Pro SP2 workstations. ... I do not have the MS Firewall client on either ...
    (microsoft.public.windows.server.sbs)
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