Re: Windows Update Error on XP 64bit: update is redirected from v6

First let me thank you for your continued help MowGreen. Although this update thing is not critical (I still get automatic updates) it is plaguing and I'd like to resolve it.

And, thank you for sticking with this thread. We may have run across a bug with 64 bit XP here, billcat. After looking at various MSKB articles, the only thing that I *think* may pertain to this issue is:
http://support.microsoft.com/kb/310794

NOTE This issue can be caused by any software that changes the default security provider. It is not limited to Dell computers or to the Dell Assistant software.

Be sure you back up the registry if you decide to try the steps listed under 'Reset the default security provider in Windows XP '.

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



billcat wrote:

OOPS!!

I pasted from the top of the log instead of the bottom. Sorry, MowGreen. It's late ;)
Some interesting errors here. Hope you can make something of it.

2008-11-14 23:56:07:015 880 890 Service ** START ** Service: Service startup
2008-11-14 23:56:07:015 880 890 Service *********
2008-11-14 23:56:07:046 880 890 Misc Registering binary: C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\7.2.6001.788\wups.dll"
2008-11-14 23:56:07:187 880 890 Misc Registering binary: C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups2.dll\7.2.6001.788\wups2.dll"
2008-11-14 23:56:07:328 880 890 Misc Registering binary: C:\WINDOWS\SysWOW64\regsvr32.exe /s "C:\WINDOWS\SysWOW64\SoftwareDistribution\Setup\ServiceStartup\wups.dll\7.2.6001.788\wups.dll"
2008-11-14 23:56:07:343 880 890 Misc Registering binary: C:\WINDOWS\SysWOW64\regsvr32.exe /s "C:\WINDOWS\SysWOW64\SoftwareDistribution\Setup\ServiceStartup\wups2.dll\7.2.6001.788\wups2.dll"
2008-11-14 23:56:07:406 880 890 Agent * WU client version 7.2.6001.788
2008-11-14 23:56:07:406 880 890 Agent * Base directory: C:\WINDOWS\SoftwareDistribution
2008-11-14 23:56:07:406 880 890 Agent * Access type: No proxy
2008-11-14 23:56:07:406 880 890 Agent * Network state: Connected
2008-11-14 23:56:07:703 880 890 Report *********** Report: Initializing static reporting data ***********
2008-11-14 23:56:07:703 880 890 Report * OS Version = 5.2.3790.0.0.65792
2008-11-14 23:56:07:781 880 890 Report * Computer Brand = . 2008-11-14 23:56:07:781 880 890 Report * Computer Model = . 2008-11-14 23:56:07:781 880 890 Report * Bios Revision = 6.00 PG
2008-11-14 23:56:07:781 880 890 Report * Bios Name = Default System BIOS
2008-11-14 23:56:07:781 880 890 Report * Bios Release Date = 2008-05-26T00:00:00
2008-11-14 23:56:07:781 880 890 Report * Locale ID = 1033
2008-11-14 23:56:08:203 880 890 Service * Service restarted after self update
2008-11-14 23:56:12:781 880 a4c Report REPORT EVENT: {4FA1D216-D868-460F-B2D5-B34FF2C6ED99} 2008-11-14 23:56:07:468-0800 1 183 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 0 SelfUpdate Success Content Install Installation Successful: Windows successfully installed the following update: Automatic Updates
2008-11-14 23:56:52:453 880 890 Agent *********** Agent: Initializing Windows Update Agent ***********
2008-11-14 23:56:52:453 880 890 Agent *********** Agent: Initializing global settings cache ***********
2008-11-14 23:56:52:453 880 890 Agent * WSUS server: <NULL>
2008-11-14 23:56:52:453 880 890 Agent * WSUS status server: <NULL>
2008-11-14 23:56:52:453 880 890 Agent * Target group: (Unassigned Computers)
2008-11-14 23:56:52:453 880 890 Agent * Windows Update access disabled: No
2008-11-14 23:56:52:468 880 890 DnldMgr Download manager restoring 0 downloads
2008-11-14 23:56:52:500 880 890 AU ########### AU: Initializing Automatic Updates ###########
2008-11-14 23:56:52:500 880 890 AU # Approval type: Pre-install notify (User preference)
2008-11-14 23:56:52:500 880 890 AU # Auto-install minor updates: No (User preference)
2008-11-14 23:56:52:546 880 890 AU AU finished delayed initialization
2008-11-14 23:56:52:546 880 890 AU #############
2008-11-14 23:56:52:546 880 890 AU ## START ## AU: Search for updates
2008-11-14 23:56:52:546 880 890 AU #########
2008-11-14 23:56:52:578 880 890 AU <<## SUBMITTED ## AU: Search for updates [CallId = {2AADB0EA-B9B7-45EF-ADA5-14F36044153F}]
2008-11-14 23:56:52:765 880 a4c Agent *************
2008-11-14 23:56:52:765 880 a4c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-11-14 23:56:52:765 880 a4c Agent *********
2008-11-14 23:56:52:765 880 a4c Agent * Online = No; Ignore download priority = No
2008-11-14 23:56:52:765 880 a4c Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2008-11-14 23:56:52:765 880 a4c Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-11-14 23:56:52:765 880 a4c Agent * Search Scope = {Machine}
2008-11-14 23:56:52:875 880 a4c EEHndlr WARNING: Failed to populate ServiceStartup entries in Cache: error 0x80070002

2008-11-14 23:56:52:875 880 a4c EEHndlr WARNING: Failed to populate ServiceStartup entries in Cache: error 0x80070002

2008-11-14 23:56:52:937 880 a4c Agent * Found 0 updates and 14 categories in search; evaluated appl. rules of 47 out of 163 deployed entities
2008-11-14 23:56:52:953 880 a4c Agent *********
2008-11-14 23:56:52:953 880 a4c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-11-14 23:56:52:953 880 a4c Agent *************
2008-11-14 23:56:52:953 880 764 AU >>## RESUMED ## AU: Search for updates [CallId = {2AADB0EA-B9B7-45EF-ADA5-14F36044153F}]
2008-11-14 23:56:52:953 880 764 AU # 0 updates detected
2008-11-14 23:56:52:953 880 764 AU #########
2008-11-14 23:56:52:953 880 764 AU ## END ## AU: Search for updates [CallId = {2AADB0EA-B9B7-45EF-ADA5-14F36044153F}]
2008-11-14 23:56:52:953 880 764 AU #############
2008-11-14 23:56:57:546 880 a4c Report REPORT EVENT: {9A7FC655-8B72-4480-AAF7-FCEAF6C01EAA} 2008-11-14 23:56:52:546-0800 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.


"MowGreen [MVP]" wrote:


Lock pages in memory
http://technet.microsoft.com/en-us/library/ms190730.aspx


Locking pages in memory is not required on 64-bit operating systems.

I'm not sure if that's the cause of the issue but, why did you enable that setting ? Are you working with an SQL database ?

Antivir *usually* does not interfere with the installation of core system updating components.
Forgot to ask if you checked the hosts file ... did you ?
Also, check to see if there's an lmhosts file [not lmhosts.sam as that's just a sample file]. If there is, open it and see if it's pointing towards the v4 site.
One thing we do know ... some 'thing' is definitely redirecting the system to the old site.
Give this a shot, please. Go to Start > Run > type this into the Open: line and then click OK or press Enter

wuauclt /detectnow

Wait about 3-5 minutes or until no activity is showing in the local area connection icon. Open the WindowsUpdate.log and post at least the last 50 or so lines of the log into your reply, please.
Open the WU.log from Start > Run > type in, then click OK or press Enter

%windir%\windowsupdate.log

BTW, was this a clean reinstall of XP or a Repair Install ?


MowGreen [MVP 2003-20009]
===============
*-343-* FDNY
Never Forgotten
===============





billcat wrote:


I use Antivir and did disable the Guard which is about all you can do without uninstalling Antivir. I didn't notice any conflict with AU Check. I often disable the Guard when installing software or adding updates and never noticed a problem.
You should know that I used system restore after getting the "Administrators Only" error but the log you requested is still available:

WinHTTP_log.txt ==

Proxycfg settings WORKED. Note - If you are getting 0x8024402C when performing WU/MU scan, then see http://support.microsoft.com/?id=900936



Microsoft (R) WinHTTP Default Proxy Configuration Tool
Copyright (c) Microsoft Corporation. All rights reserved.

Current WinHTTP proxy settings under:
HKEY_LOCAL_MACHINE\
SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\
WinHttpSettings :

Direct access (no proxy server).


gpresult.txt ==

Microsoft (R) Windows (R) 2000 Operating System Group Policy Result tool
Copyright (C) Microsoft Corp. 1981-1999


Created on Wednesday, November 12, 2008 at 1:14:35 PM


Operating System Information:

Operating System Type: Professional
Operating System Version: 5.2.3790
Terminal Server Mode: Not supported

###############################################################

User Group Policy results for:

BILL-ABIT\Bill

Domain Name: BILL-ABIT
Domain Type: None (Local user account)

Roaming profile: (None)
Local profile: C:\Documents and Settings\Bill

The user is a member of the following security groups:

BILL-ABIT\None
\Everyone
BUILTIN\Administrators
BUILTIN\Users
NT AUTHORITY\INTERACTIVE
NT AUTHORITY\Authenticated Users
NT AUTHORITY\This Organization
\LOCAL
NT AUTHORITY\NTLM Authentication

The user has the following security privileges:

Lock pages in memory
Bypass traverse checking
Manage auditing and security log
Back up files and directories
Restore files and directories
Change the system time
Shut down the system
Force shutdown from a remote system
Take ownership of files or other objects
Debug programs
Modify firmware environment values
Profile system performance
Profile single process
Increase scheduling priority
Load and unload device drivers
Create a pagefile
Adjust memory quotas for a process
Remove computer from docking station
Perform volume maintenance tasks
Impersonate a client after authentication
Create global objects


###############################################################

Last time Group Policy was applied: Wednesday, November 12, 2008 at 12:56:19 PM



###############################################################

Computer Group Policy results for:



Domain Name:
Domain Type: Windows NT v4


The computer is a member of the following security groups:

BUILTIN\Administrators
\Everyone
NT AUTHORITY\Authenticated Users

###############################################################

Last time Group Policy was applied: Wednesday, November 12, 2008 at 12:56:19 PM


===============================================================


The computer received "Registry" settings from these GPOs:

Local Group Policy
Revision Number: 65537
Unique Name: Local Group Policy
Domain Name:




The following settings were applied from: Local Group Policy

KeyName: Software\Policies\Microsoft\Messenger\Client
ValueName: PreventAutoRun
ValueType: REG_DWORD
Value: 0x00000001




"MowGreen [MVP]" wrote:



AU Check sets the Permissions unless 3rd party software interferes with it. What is the installed security software and was it *completely* disabled when AU Check was run ?

Open the AULOGS subfolder located in the root drive [the drive where WINDOWS is installed to, usually C:\] Extract the contents of the data.cab as you would a .zip file.
Drill down and open WinHTTP_log.txt and gpresult.txt.
Post their contents into your reply, please.

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



billcat wrote:



Nice application that took minutes as opposed to hours to complete manually but unfortunately, still no joy. Not only am I redirected to v4 but I also now have "Administrators Only" error lol But I appreciate the effort, MowGreen, and the quick response. Much thanks :)

"MowGreen [MVP]" wrote:




Empty Internet Explorer's temporary internet files, History, and all Cookies. Also, suggest you check the Hosts file located in
WINDOWS\SysWow64\drivers\etc to see if the update sites have been added to it. Delete them if present.

If no joy, go here, download and *save*: AU Check (v78a)
Once the download completes close *all* open browsers and programs.
Temp disable the installed AV/security suite. If need be, consult the User Guide or visit the manufacturer's web site to learn how this is done. All processes and services of the above need to be temp disabled.
*** IF a 3rd party firewall is being used then Disable it and Enable the native XP firewall. The system must be connected in order to download required updating software components. ***

Now run au_check_v78a_codeplex.exe and allow it some time to complete it's operation.
*** Reenable any 3rd party firewall if one was disabled and then Disable the Windows Firewall ***
Restart the system now.

Is the issue resolved now ?


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============


billcat wrote:




None of these suggestions did it for me. Any others? I went with windoz support and the guy who was "helping" me was totally clueless about 64-bit systems so I thought I'd check back here.

"JP" wrote:





Hello.
I have problem with Windows Update within my XP 64bit SP2.
Recenty I reinstalled my system and installed Windows and update normally. But after that first update, I can't access Windows update anymore. I automatically redirects the http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us to the old http://v4.windowsupdate.microsoft.com/en/default.asp site.
All I got is the notification Windows Update Error. No error code, just that.
I tried couple of things but nothing works (clearing cache and setting of IE, unregistering and registering some DLLs, reinstalling WindowsUpdateAgent30-x64.exe etc.).
Is there a way to change somewhere the old v4 site link to the latest one v6?
Does anybody has suggestion for me?

.

Relevant Pages

  • Re: Windows Update Error on XP 64bit: update is redirected from v6
    ... Antivir *usually* does not interfere with the installation of core ... Proxycfg settings WORKED. ... Microsoft Windows 2000 Operating System Group Policy Result tool ...
    (microsoft.public.windowsupdate)
  • Re: Windows Update Error on XP 64bit: update is redirected from v6
    ... Antivir *usually* does not interfere with the installation of core system updating components. ... Microsoft Windows 2000 Operating System Group Policy Result tool ... The user is a member of the following security groups: ... Open the AULOGS subfolder located in the root drive [the drive where WINDOWS is installed to, usually C:\] Extract the contents of the data.cab as you would a .zip file. ...
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