Re: Windows update failing

<kibbitz>

Trend Micro Internet Security 2009 includes a firewall. You don't want both firewalls enabled, Chris.

What "internet security" suite or anti-virus application was installed before you installed Trend Micro Internet Security 2009?

</kibbitz>
--
~PA Bear

Chris Lucas wrote:
Thanks for this.

1/ Both RPC services are already set as you suggest
2/ Firewall is Windows F/W
3/ A/V is Trend Micro Internet Security 2009

Hope this helps, and look forward to your response - thanks.

"MowGreen [MVP]" wrote:
800706BA The RPC server is unavailable.
800706BF The remote procedure call failed and did not execute.

*Right* click My Computer either on the Desktop or Start Menu and choose
Manage [follow any UAC prompts to allow it to run if need be]
In the middle frame double left click Services and Applications.
Do the same for Services.
Check these startup settings:

Remote Procedure Call (RPC) - Automatic
Remote Procedure Call (RPC) Locator - Manual

IF the settings are as listed, read on ...

Is a 3rd party software firewall being used ?
If yes, disable it and enable the native Vista firewall.
See if the system can update now.

IF no 3rd party is in play, what is the installed antivirus/security suite?

Chris Lucas wrote:
On a HP laptop, with Vista Business SP1 installed, Windows update has
started failing, and at the same time, there are a large number of
unexpected effects occurring in usage (host services failing, etc).

The original failure was 800706BA, but this has now progressed to
800706BF. The BITS repair tool fails, saying there is nothing to repair.
RPCSS is running.

Any ideas as to what to do now would be appreciated - and also probable
cause of this unpleasant situation.

Thanks!

.

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