Re: error 80070490

Same thing happened to me
no .net file and the next steps wouldnt work
any other suggestions?

"Ken D" wrote:

After Cleanup could not find .NET Framework, I went to the next link to
install .NET Framework v2.0 Redisributable Package and after running it, it
said: .NET is already installed as part of your operating system.


I then went to the next link for the .NET Framework 2.o Security Update for
Vista and running that told me that it was not compatible with my system.


"IHatethis!@#$" wrote:



"dadoffourkids" wrote:

We have a Vista computer failing with the same error code. We can't find a
reference either. We contacted Microsoft and got a completely different set
of instructions:

Dear Customer,

Thank you for contacting Microsoft Windows Update Support. My name is Kino
and I am glad to work with you. To contact me, you can send emails directly
to my account: xxxxxxx@xxxxxxxxxxxxxxxxxxxxxxx with the case ID xxxxxxx in
the subject line.

I would like to apologize for the delay in responding to your support
request. Please be assured that you have successfully contacted the correct
support team and I will be working with you to address your concerns as
quickly as possible.

From your description, I understand that the Security Update for Microsoft
.NET Framework, Version 2.0 (KB929916) cannot be installed. If I have
misunderstood your concern, please feel free to let me know.

I understand the inconvenience you have experienced. Please be assured that
I will do my best to help you resolve the issue as quickly as possible.

The issue can be caused by a damaged .NET Framework component. At this time,
let's refer to the following steps to troubleshoot it:

Step 1: Download Microsoft Windows Installer CleanUp utility
============================================
1. Visit:
http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D5E1BD/msicuu2.exe
2. Please save the file on your Desktop
3. Please double click the msicuu2.exe file to install it onto your computer.

Step 2: Remove .NET Framework 2.0
===========================
1. Click Start Button -> All Programs->Windows Installer Clean Up.
2. Please locate and remove.NET Framework software.
After that, please perform the following suggestions to reinstall .NET
Framework 2.0 and its update.

Step 3: Reinstall .NET Framework Version 2.0 Redistributable Package and its
update
================================================================
Please download and install the following updates one by one using sequence.
Microsoft .NET Framework Version 2.0 Redistributable Package (x86)
http://download.microsoft.com/download/5/6/7/567758a3-759e-473e-bf8f-52154438565a/dotnetfx.exe
.NET Framework 2.0 SYSTEM.WEB.DLL Security Update for Windows Vista
http://www.microsoft.com/downloads/details.aspx?FamilyID=cbc9f3cf-c3c3-45c4-82e3-e11398bc2cd2&DisplayLang=en

Note: When the “File Download” window appears, please click the Save button,
and follow the directions to save the file on the Desktop. After downloading
all setup files, please double-click on each one to install them one by one.
However, if any error message is encountered when installing .NET Framework
2.0 and the update, please capture a screenshot for further research.

.

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