Re: Windows Updates - 404 error in I.E.
- From: Alan Taylor <AlanTaylor@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 12 Nov 2008 01:54:10 -0800
Thanks for your help.
The machine was new. I called Dell who initially said that authomatic
updates should always be turned on and that for any problems I should
uninstall the problamatic update. I explained that there were about 19
outstanding and I didn;t know which caused the problem, they then said to
turn automatic updates off and install each individually!
It seems to be that this undermines the concept of automatic updates!
They also said that Vista updates to have compatibility issues with Dell
machines from time to time. I'm not sure if this is true or , if it is, if it
is confined to only Dell. I'm also not sure if it is a Vista problem. I have
never had such a problem with XP - although my other machines are not Dell (a
HP laptop, a HP desktop, a siemens laptop and an Evesham desktop).
I will do what they suggest, identify the problematic update and let you know.
Thanks
Alan Taylor
"PA Bear [MS MVP]" wrote:
.Hi, I have recently bought a Dell Inspiron 1525 laptop...
I called Dell and was told that Windows Updates should be turned off. The
machine had to be re-build to factory setting and Windows updates turned
off
before it worked.
Did you purchase this laptop brand-new or as a rebuilt machine? When did
you purchase it? Is Automatic Updates enabled (cf.
http://support.microsoft.com/kb/306525)?
Open Add/Remove Programs & make sure the Show Updates box is checked (top
right) | Scroll down and tell us what KB number is associated with the
most-recently installed "Security Update for Windows XP" update [e.g.,
"Security Update for Windows XP (KB958644)"] ??
Call Dell Support again (especially if the machine's still under Warranty or
Service Contract) and speak with another tech. If that tech also tells you
that "Windows Update should be turned off," ask him why, then tell us.
Also ask him what steps you have to take to return the machine and get a
full refund (or fullcredit), including S&H: You do NOT want to own or use
such a machine!
The above notwithstanding, what Norton 2008 application came preinstalled on
the machine (e.g.., Norton AntiVirus; Norton Internet Security; Norton 360)?
When does the free-trial expire? Can you successfully run (Norton)
LiveUpdate manually?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Alan Taylor wrote:
Hi, I have recently bought a Dell Inspiron 1525 laptop. Initially my
internet access worked fine. However, as soon as it installed the
automatic
updates I.E. gave me a 404 error on every page. Windows messanger worked,
showing that my internet connection worked.
I called Dell and was told that Windows Updates should be turned off. The
machine had to be re-build to factory setting and Windows updates turned
off
before it worked. Other than Norton 2008, which came installed, and which
I
am using + parental controls update, and the Windows messanger update, the
machine is clean.
Has anyone had a similar problem? If so is there a solution. I'm sure the
advice from Dell is incorrect. I am considerring returning the machine and
buying something else instead.
- Follow-Ups:
- Re: Windows Updates - 404 error in I.E.
- From: PA Bear [MS MVP]
- Re: Windows Updates - 404 error in I.E.
- References:
- Windows Updates - 404 error in I.E.
- From: Alan Taylor
- Re: Windows Updates - 404 error in I.E.
- From: PA Bear [MS MVP]
- Windows Updates - 404 error in I.E.
- Prev by Date: Re: Installing manually Windows Update
- Next by Date: windows update kan niet geinstaleerd worden
- Previous by thread: Re: Windows Updates - 404 error in I.E.
- Next by thread: Re: Windows Updates - 404 error in I.E.
- Index(es):
Relevant Pages
|
