Re: I can't install critical updates

I finally suceed to install WUA because I found another WUA file on Microsoft site which has exactly the same version (6.2.29.0) but with a slightly different size (6079 vs 6071 Ko). Yes I reboot my computer but it didn't still work.

Here then contents of the files you've asked (CAUTION : very long)

1) Fileversions.txt :
Microsoft Windows [version 6.0.6001]
Personal Service Pack 1 (Build 6001)

Windows Update Agent (AU Client) File Versions:
------------------------------------------------------------------------------
--a-- W32i DLL ENU 7.2.6001.784 shp 1,811,656 07-19-2008 wuaueng.dll
--a-- W32i DLL ENU 7.2.6001.784 shp 563,912 07-19-2008 wuapi.dll
--a-- W32i APP - 7.2.6001.784 shp 53,448 07-19-2008 wuauclt.exe
--a-- W32i DLL - 7.2.6001.784 shp 45,768 07-19-2008 wups2.dll
--a-- W32i DLL - 7.2.6001.784 shp 36,552 07-19-2008 wups.dll

MSXML File Versions:
------------------------------------------------------------------------------
--a-- W32i DLL - 8.100.1043.0 shp 1,190,400 01-19-2008 msxml3.dll
--a-- W32i DLL ENU 8.20.8730.1 shp 2,048 11-02-2006 msxml3r.dll

BITS / WinHTTP File Versions:
------------------------------------------------------------------------------
--a-- W32i DLL ENU 7.0.6000.16386 shp 10,752 11-02-2006 bitsprx2.dll
--a-- W32i DLL ENU 7.0.6000.16386 shp 9,728 11-02-2006 bitsprx3.dll
--a-- W32i DLL ENU 7.0.6001.18000 shp 758,272 01-19-2008 qmgr.dll
--a-- W32i DLL ENU 7.0.6000.16386 shp 20,480 11-02-2006 qmgrprxy.dll
--a-- W32i DRV ENU 6.0.6001.18000 shp 401,408 01-19-2008 http.sys
--a-- W32i DLL ENU 6.0.6001.18000 shp 376,832 01-19-2008 winhttp.dll

Windows Installer (MSI) File Versions:
------------------------------------------------------------------------------
--a-- W32i DLL ENU 4.0.6001.18000 shp 2,085,888 01-19-2008 msi.dll
--a-- W32i APP ENU 4.0.6001.18000 shp 71,680 01-19-2008 msiexec.exe
--a-- W32i DLL ENU 4.0.6001.18000 shp 332,288 01-19-2008 msihnd.dll
--a-- W32i DLL ENU 4.0.6000.16386 shp 2,560 11-02-2006 msimsg.dll
--a-- W32i DLL ENU 4.0.6001.18000 shp 19,456 01-19-2008 msisip.dll

Windows Jet and Server Database files (Jet and esent) File Versions:
------------------------------------------------------------------------------
--a-- W32i DLL ENU 6.0.6001.18000 shp 1,452,544 01-19-2008 esent.dll
--a-- W32i DLL - 4.0.9704.0 shp 1,589,248 01-19-2008 msjet40.dll

2) WinHTTP_.log.txt
Proxycfg settings WORKED. Note - If you are getting 0x8024402C when performing WU/MU scan, then see http://support.microsoft.com/?id=900936

Microsoft (R) WinHTTP Default Proxy Configuration Tool
Copyright (c) Microsoft Corporation. All rights reserved.
Current WinHTTP proxy settings under:
HKEY_LOCAL_MACHINE\
SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\
WinHttpSettings :
Direct access (no proxy server).

3) CheckSUR.log
Checking System Update Readiness.
Version 6.0.6001.22275
2008-10-31 17:32
Checking Deployment Packages
Checking Package Manifests and catalogs.
Checking package watchlist.
Checking component watchlist.
Checking packages.
Checking component store

4) _progress.log
---AU Check Tool v78a ---
03/11/2008 18:12:18,65

---Vista SP1 or Server 2008 Detected---
---Stopping the Automatic Updates Service---
Le service Windows Update s'arr^te.
Le service Windows Update a ,t, arr^t,.

03/11/2008 18:12:21,38 : SC.EXE: Gathering Security Descriptor info for Wuauserv, BITS, Windows Installer, and TS
03/11/2008 18:12:21,58 : Saved: Descriptors.txt

--logging jobs in the the BITS queue to bitsqueue.txt---

---Clearing out the BITS queue---

BITSADMIN version 2.0 [ 6.6.2600.2180 ]
BITS administration utility.
(C) Copyright 2000-2004 Microsoft Corp.

0 out of 0 jobs canceled.

---Stopping the Background Intelligent Transfer Service--- Le service Service de transfert intelligent en arriSre-plan s'arr^te.
Le service Service de transfert intelligent en arriSre-plan a ,t, arr^t,.

---Removing any pending file rename or RebootRequired registry keys--- ---Removing any old UserAgent registry keys (per SOX080306700036)--- ---Registering Dependent DLLs for Windows Update Agent
---If registration of any component fails, run SFC /scannow OR Reinstall most recent OS service pack--- ---Done Registering Dependent DLLs--- ---Cleaning up the Software Distribution download folder---

---Cleaning up BITS state files--- Fichier supprim, - C:\ProgramData\Application Data\Microsoft\Network\Downloader\qmgr0.dat
Fichier supprim, - C:\ProgramData\Application Data\Microsoft\Network\Downloader\qmgr1.dat

Determining Version (Vista, Vista SP1, or 2008)
Vista specific section

---Verifying the Network Service Account has Read permissions to the system root--- 0 fichiers correctement trait,sÿ; ,chec du traitement de 1 fichiers

03/11/2008 18:12:34,75 : ---Dumping Policy settings---

03/11/2008 18:12:43,98 : ---Running CheckSUR--- 03/11/2008 18:12:44,00 : ---CheckSUR Scan Finished---

End of OS specific section
---Checking for the FilesNotToBackup and RPC Registry Keys--- ---Check for the Domain Registry key-- --verify the SusServerVersion is not present-- ---Restarting the Automatic Updates Service--- Le service Windows Update d,marre.
Le service Windows Update a d,marr,.

---Restarting the Background Intelligent Transfer Service--- Le service Service de transfert intelligent en arriSre-plan d,marre.
Le service Service de transfert intelligent en arriSre-plan a d,marr,.
-
---Enumerating files used by BITS---
Le volume dans le lecteur C s'appelle ACER
Le num,ro de s,rie du volume est 6C02-753E

R,pertoire de C:\Windows\system32

19/01/2008 08:33 192ÿ000 bitsadmin.exe
19/01/2008 08:33 31ÿ744 bitsigd.dll
02/11/2006 10:46 17ÿ920 bitsperf.dll
02/11/2006 10:46 10ÿ752 bitsprx2.dll
02/11/2006 10:46 9ÿ728 bitsprx3.dll
02/11/2006 10:46 9ÿ216 bitsprx4.dll
02/11/2006 10:46 17ÿ920 bitsprx5.dll
7 fichier(s) 289ÿ280 octets
0 R,p(s) 46ÿ662ÿ766ÿ592 octets libres
Le volume dans le lecteur C s'appelle ACER
Le num,ro de s,rie du volume est 6C02-753E

R,pertoire de C:\Windows\system32

19/01/2008 08:36 758ÿ272 qmgr.dll
02/11/2006 10:46 20ÿ480 qmgrprxy.dll
2 fichier(s) 778ÿ752 octets
0 R,p(s) 46ÿ662ÿ864ÿ896 octets libres
Le volume dans le lecteur C s'appelle ACER
Le num,ro de s,rie du volume est 6C02-753E

R,pertoire de C:\Windows\system32

19/01/2008 08:36 376ÿ832 winhttp.dll
1 fichier(s) 376ÿ832 octets
0 R,p(s) 46ÿ662ÿ914ÿ048 octets libres
Le volume dans le lecteur C s'appelle ACER
Le num,ro de s,rie du volume est 6C02-753E

R,pertoire de C:\Windows\system32

---Verifying permissions on windir\registration directory based on KB909444---

---Getting data logs and writing to C:\aulogs\data
---Testing creation of XML objects--- 03/11/2008 18:14:10,53 : FILEVER.EXE: Gathering AU Related File Version Information
03/11/2008 18:14:11,76 : Saved: Fileversions.txt file
03/11/2008 18:14:57,16 Completed


"MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx> a écrit dans le message de groupe de discussion : ubQVs0pPJHA.1908@xxxxxxxxxxxxxxxxxxxxxxx
The code MasterBlaster posted is contained in the AU Reset tool.
Maslow, please post the WinHTTP_.log.txt, Fileversions.txt, CheckSUR.log, and _progress.log.

Q. When you attempted to install the WUA did you reboot afterwards ?


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



Maslow wrote:

1) Here are the list :

Under "data.cab" :
- MGAlog.txt
- audcomlog.txt
- Fileversions.txt
- WinHTTP_log.txt
- cci_XML_object_test.txt
- WindowsUpdate.log
- gpresult.txt
- bitsqueue.txt
- Descriptors.txt
- CheckSUR.log

Under "progress.CAB" :
- _progress.log
- DLLReg_output.txt

2) I tried to install WindowsUpdateAgent but, as you said MowGreen, it didn't work (I've got the same code error : 800736B2)

3) @ Master Blaster : Is this manipulation valid also for Vista ? For example, in C:\Windows\System 32, I have "wucltux.dll" instead of "wucltui.dll"


"Master Blaster" <noone@xxxxxxxxxxx> a écrit dans le message de groupe de discussion : AmLPk.277623$C65.20739@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Try this fix from Microsoft Update Help:

Open Notepad and copy/paste the following lines....

---- Start code below

@echo off
cls

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll

pause

---- End code above

Now Save with "File type = ALL", and filename = FixUpdates.cmd

You can now run FixUpdates.cmd to fix Win Updates. I've used this in the past, it worked for me.


--
===============
Master Blaster
Computer System Specialist
IT Technician



"MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx> wrote in message news:uPub$WfPJHA.764@xxxxxxxxxxxxxxxxxxxx:

Please provide a list of *all* .txt files and .log files.
The tool attempts to install the WindowsUpdateAgent but, obviously,
something went awry. Let's check the logs before attempting to run the
tool once more, Maslow.

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



Maslow wrote:


> I found 9 files with .txt extension and others with .log
(checkSUR.log,
> WindowsUpdate.log, progress.log).
> And there is also an .htm file (download.htm). I clicked above and
I > got
> this text :
> "The following prerequisites may need to be installed/reinstalled for
> proper operation of Windows Update/Microsoft Update/ The Automatic
> Update Client
> For Vista:
> WindowsUpdateAgent30-x86.exe (direct link to the latest version of > the
> Update Client)"
>
> What do you think, should I download this file ?
>
>
> "MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx> a écrit dans le message de
> groupe de discussion : ey$zjZePJHA.2068@xxxxxxxxxxxxxxxxxxxxxxx
>

>> The tool creates several log files in C:\aulogs [the logs are stored
>> on the root drive, the drive where Windows is installed to. In most
>> cases this is the C:\ drive. IF Windows is installed to a different
>> drive/partition, then the logs will be located there]
>> Since I'm not that familiar with the logs yet, please provide me >> with
>> a list of their names and perhaps we can figure out just where the
>> issue lies.
>> As a last resort we can contact the tools author and send him the >> logs.
>>
>> MowGreen [MVP 2003-2009]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>> Maslow wrote:
>>

>>> I installed "au_check_v78" MowGreen but unfortunately It did'nt >>> work
>>> for me ! I even desactivated all antivirus and antimalware and
>>> Firewall progams.
>>> Perhaps It's a good tool and may be I have corrupted files.
>>> I even tried to manually install the concerning file but it failed.
>>> Now, I'm really stuck !
>>> If someone has an idea to repair corrupted files without
reinstalling
>>> Vista...
>>>
>>>
>>> "MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx> a écrit dans le message >>> de
>>> groupe de discussion : u2OqlW5OJHA.4304@xxxxxxxxxxxxxxxxxxxxxxx
>>>

>>>>> As regards the reset tool that I suspected as an old version : I
>>>>> said that because they asked me to right click this file
>>>>> ("au-client_tool_v.72.exe) and choose "run in compatibility mode
>>>>> for XP SP2", Am I wrong ?
>>>>
>>>>
>>>>

>>>> Contrary to the advice they gave you, suggest you *right click*
>>>> au_check_v78_codeplex.exe and choose 'Run as administrator'.
>>>> It's designed to work with Vista.
>>>>

>>>>> As regards the outbound rules of the firewall, I blocked all
>>>>> traffic and allow some : svhost.exe, helpPane.exe, services.exe,
>>>>> rundll.exe, wercon.exe, Internet Explorer, Firefox,...) and it
>>>>> works till now.
>>>>
>>>>
>>>>

>>>> I *hope* you meant svchost.exe and NOT *svhost.exe*.
>>>> Vista uses wuapp.exe and wuaucult.exe to update and they can't be
>>>> blocked by the firewall. They're a process spawned from
svchost.exe,
>>>> specifically svchost.exe -k netsvcs. So, I doubt that you
>>>> accidentally blocked the system from the update servers unless
>>>> either the RPC or DCOM Server Process Launcher services are
blocked.
>>>> That's why I suggested resetting the firewall to it's Default
>>>> settings so that we could eliminate the firewall as being the >>>> cause
>>>> of the issue.
>>>>
>>>> BUT, you're saying that Windows Update worked previously with the
>>>> firewall rules you created, correct ?
>>>>
>>>>
>>>> MowGreen [MVP 2003-2009]
>>>> ===============
>>>> *-343-* FDNY
>>>> Never Forgotten
>>>> ===============
>>>>
>>>>
>>>>
>>>>
>>>> Maslow wrote:
>>>>

>>>>> @ MowGreen : I'm waiting for Microsoft last proposition tomorrow.
>>>>> If this last won't work, I'll download >>>>> "au_check_v78_codeplex.exe"
>>>>> and follow your instruction.
>>>>>
>>>>> "Maslow" <valy-niela@xxxxxxxxxx> a écrit dans le message de >>>>> groupe
>>>>> de discussion : #fUewYzOJHA.1144@xxxxxxxxxxxxxxxxxxxxxxx
>>>>>

>>>>>> Thank you. I'll let you know soon.
>>>>>>
>>>>>> As regards the outbound rules of the firewall, I blocked all
>>>>>> traffic and allow some : svhost.exe, helpPane.exe, services.exe,
>>>>>> rundll.exe, wercon.exe, Internet Explorer, Firefox,...) and it
>>>>>> works till now.
>>>>>>
>>>>>> As regards the reset tool that I suspected as an old version : I
>>>>>> said that because they asked me to right click this file
>>>>>> ("au-client_tool_v.72.exe) and choose "run in compatibility mode
>>>>>> for XP SP2", Am I wrong ?
>>>>>>
>>>>>>
>>>>>>
>>>>>> "MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx> a écrit dans le >>>>>> message
>>>>>> de groupe de discussion :
ufK616sOJHA.4328@xxxxxxxxxxxxxxxxxxxxxxx
>>>>>>

>>>>>>> This *is* the case number: SRX1082888031ID
>>>>>>>
>>>>>>> I can't believe they sent you an older reset tool. Please
>>>>>>> download the latest one from here and *save* it:
>>>>>>>
>>>>>>>
http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=17263
>>>>>>>
>>>>>>>
>>>>>>> Once the download completes, close the browser and all open
>>>>>>> programs.
>>>>>>>
>>>>>>> Before proceeding, what rules did you add to outbound filtering
>>>>>>> for the native Vista firewall ? Suggest you reset the
firewall to
>>>>>>> it's Default settings for now.
>>>>>>>
>>>>>>> Next, *** temporarily disable AntiVir so that *none* of it's
>>>>>>> services nor processes are running. Consult the User Guide or
>>>>>>> Avira's web site if the page below does not accomplish that ***
>>>>>>> http://www.bleepingcomputer.com/forums/topic114351.html
>>>>>>>
>>>>>>> Now run au_check_v78_codeplex.exe and allow it time to complete
>>>>>>> it's operation. Restart the system after it's done.
>>>>>>>
>>>>>>> Can the system update now ?
>>>>>>> If not, has Malware Bytes ever detected any malware on the
system >>>>>>> ?
>>>>>>>
>>>>>>>
>>>>>>> MowGreen [MVP 2003-2008]
>>>>>>> ================
>>>>>>> *-343-* FDNY
>>>>>>> Never Forgotten
>>>>>>> ===============
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Maslow wrote:
>>>>>>>

>>>>>>>> Thank you MowGreen for answering me.
>>>>>>>>
>>>>>>>> I'm from France and I think that Microsoft technical support >>>>>>>> is
>>>>>>>> located in Swiss, or Luxembourg or Belgium. Anyway, the guy >>>>>>>> has
>>>>>>>> a French name.
>>>>>>>> I have Antivir and Windows Defender as antivirus and
>>>>>>>> antimalwares residential softwares.
>>>>>>>> Furthermore, I scan my computer from time to time with
>>>>>>>> Malwarebytes and Spybot (theses two softwares are not
>>>>>>>> residentials).
>>>>>>>> I have Vista Premium Vista SP1 and use Windows Firewall
(Inbound
>>>>>>>> and Outbound : I created some outbound rules).
>>>>>>>>
>>>>>>>> Last news : Microsoft sent me a third mail and suggested me to
>>>>>>>> install this file : "au_client_tool_v72.exe". I don't know
>>>>>>>> exactly the contents of this file, but I think(I'm not sure)
the
>>>>>>>> guy installed me Windows Installer 3.1 !!! Anyway, this third
>>>>>>>> solution didn't work like the others.
>>>>>>>>
>>>>>>>> I don't know what you mean by "case number" but in alls >>>>>>>> objects
>>>>>>>> of my emails, I've got this figure : SRX1082888031ID
>>>>>>>>
>>>>>>>>
>>>>>>>> "MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx> a écrit dans le
>>>>>>>> message de groupe de discussion :
>>>>>>>> e$5tAVrOJHA.1576@xxxxxxxxxxxxxxxxxxxxxxx
>>>>>>>>

>>>>>>>>> 800736B2 ERROR_SXS_INVALID_ACTCTXDATA_FORMAT
>>>>>>>>> The application binding data format is invalid.
>>>>>>>>>
>>>>>>>>> The issue may be caused by antivirus/security software.
>>>>>>>>> What is the installed AV/security suite/anti-malware and >>>>>>>>> which
>>>>>>>>> firewall is being used ?
>>>>>>>>> Which country did you contact Support in and do you have a
case
>>>>>>>>> number, Maslow ?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> MowGreen [MVP 2003-2009]
>>>>>>>>> ===============
>>>>>>>>> *-343-* FDNY
>>>>>>>>> Never Forgotten
>>>>>>>>> ===============
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Maslow wrote:
>>>>>>>>>

>>>>>>>>>> Hello !
>>>>>>>>>> I don't speak English very well but I think you'll
understand >>>>>>>>>> me.
>>>>>>>>>> I couldn't install some critical Windows updates (such as
>>>>>>>>>> KB958644, KB953155). However, I could install Windows
Defender
>>>>>>>>>> Updates or Silverlight.
>>>>>>>>>>
>>>>>>>>>> I already wrote to Microsoft Technical Support : they
answered
>>>>>>>>>> me twice. They sent me two files to install (FIX_WU_v.17.zip
>>>>>>>>>> the first time, then Checksur the second time). I answered
>>>>>>>>>> them that the two solutions didn't help me. Since, they
didn't
>>>>>>>>>> answer me anymore.
>>>>>>>>>>
>>>>>>>>>> So, I expose you my problem : my Windows Updates can search
>>>>>>>>>> new updates, but the problem is that when I arrived at 98% >>>>>>>>>> of
>>>>>>>>>> the installation, I had this code error : 800736B2 (unknown
>>>>>>>>>> error). I run Vista Premium SP1.
>>>>>>>>>> Thank you.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>


.

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