Re: I can't install critical updates
- From: "Master Blaster" <noone@xxxxxxxxxxx>
- Date: Mon, 3 Nov 2008 22:58:38 +0000
Try this fix from Microsoft Update Help:
Open Notepad and copy/paste the following lines....
---- Start code below
@echo off
cls
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll
pause
---- End code above
Now Save with "File type = ALL", and filename = FixUpdates.cmd
You can now run FixUpdates.cmd to fix Win Updates. I've used this in the past, it worked for me.
--
===============
Master Blaster
Computer System Specialist
IT Technician
"MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx> wrote in message news:uPub$WfPJHA.764@xxxxxxxxxxxxxxxxxxxx:
Please provide a list of *all* .txt files and .log files.
The tool attempts to install the WindowsUpdateAgent but, obviously,
something went awry. Let's check the logs before attempting to run the
tool once more, Maslow.
MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============
Maslow wrote:
> I found 9 files with .txt extension and others with .log (checkSUR.log,
> WindowsUpdate.log, progress.log).
> And there is also an .htm file (download.htm). I clicked above and I got
> this text :
> "The following prerequisites may need to be installed/reinstalled for
> proper operation of Windows Update/Microsoft Update/ The Automatic
> Update Client
> For Vista:
> WindowsUpdateAgent30-x86.exe (direct link to the latest version of the
> Update Client)"
>
> What do you think, should I download this file ?
>
>
> "MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx> a écrit dans le message de
> groupe de discussion : ey$zjZePJHA.2068@xxxxxxxxxxxxxxxxxxxxxxx
>
>> The tool creates several log files in C:\aulogs [the logs are stored
>> on the root drive, the drive where Windows is installed to. In most
>> cases this is the C:\ drive. IF Windows is installed to a different
>> drive/partition, then the logs will be located there]
>> Since I'm not that familiar with the logs yet, please provide me with
>> a list of their names and perhaps we can figure out just where the
>> issue lies.
>> As a last resort we can contact the tools author and send him the logs.
>>
>> MowGreen [MVP 2003-2009]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>> Maslow wrote:
>>
>>> I installed "au_check_v78" MowGreen but unfortunately It did'nt work
>>> for me ! I even desactivated all antivirus and antimalware and
>>> Firewall progams.
>>> Perhaps It's a good tool and may be I have corrupted files.
>>> I even tried to manually install the concerning file but it failed.
>>> Now, I'm really stuck !
>>> If someone has an idea to repair corrupted files without reinstalling
>>> Vista...
>>>
>>>
>>> "MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx> a écrit dans le message de
>>> groupe de discussion : u2OqlW5OJHA.4304@xxxxxxxxxxxxxxxxxxxxxxx
>>>
>>>>> As regards the reset tool that I suspected as an old version : I
>>>>> said that because they asked me to right click this file
>>>>> ("au-client_tool_v.72.exe) and choose "run in compatibility mode
>>>>> for XP SP2", Am I wrong ?
>>>>
>>>>
>>>>
>>>> Contrary to the advice they gave you, suggest you *right click*
>>>> au_check_v78_codeplex.exe and choose 'Run as administrator'.
>>>> It's designed to work with Vista.
>>>>
>>>>> As regards the outbound rules of the firewall, I blocked all
>>>>> traffic and allow some : svhost.exe, helpPane.exe, services.exe,
>>>>> rundll.exe, wercon.exe, Internet Explorer, Firefox,...) and it
>>>>> works till now.
>>>>
>>>>
>>>>
>>>> I *hope* you meant svchost.exe and NOT *svhost.exe*.
>>>> Vista uses wuapp.exe and wuaucult.exe to update and they can't be
>>>> blocked by the firewall. They're a process spawned from svchost.exe,
>>>> specifically svchost.exe -k netsvcs. So, I doubt that you
>>>> accidentally blocked the system from the update servers unless
>>>> either the RPC or DCOM Server Process Launcher services are blocked.
>>>> That's why I suggested resetting the firewall to it's Default
>>>> settings so that we could eliminate the firewall as being the cause
>>>> of the issue.
>>>>
>>>> BUT, you're saying that Windows Update worked previously with the
>>>> firewall rules you created, correct ?
>>>>
>>>>
>>>> MowGreen [MVP 2003-2009]
>>>> ===============
>>>> *-343-* FDNY
>>>> Never Forgotten
>>>> ===============
>>>>
>>>>
>>>>
>>>>
>>>> Maslow wrote:
>>>>
>>>>> @ MowGreen : I'm waiting for Microsoft last proposition tomorrow.
>>>>> If this last won't work, I'll download "au_check_v78_codeplex.exe"
>>>>> and follow your instruction.
>>>>>
>>>>> "Maslow" <valy-niela@xxxxxxxxxx> a écrit dans le message de groupe
>>>>> de discussion : #fUewYzOJHA.1144@xxxxxxxxxxxxxxxxxxxxxxx
>>>>>
>>>>>> Thank you. I'll let you know soon.
>>>>>>
>>>>>> As regards the outbound rules of the firewall, I blocked all
>>>>>> traffic and allow some : svhost.exe, helpPane.exe, services.exe,
>>>>>> rundll.exe, wercon.exe, Internet Explorer, Firefox,...) and it
>>>>>> works till now.
>>>>>>
>>>>>> As regards the reset tool that I suspected as an old version : I
>>>>>> said that because they asked me to right click this file
>>>>>> ("au-client_tool_v.72.exe) and choose "run in compatibility mode
>>>>>> for XP SP2", Am I wrong ?
>>>>>>
>>>>>>
>>>>>>
>>>>>> "MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx> a écrit dans le message
>>>>>> de groupe de discussion : ufK616sOJHA.4328@xxxxxxxxxxxxxxxxxxxxxxx
>>>>>>
>>>>>>> This *is* the case number: SRX1082888031ID
>>>>>>>
>>>>>>> I can't believe they sent you an older reset tool. Please
>>>>>>> download the latest one from here and *save* it:
>>>>>>>
>>>>>>> http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=17263
>>>>>>>
>>>>>>>
>>>>>>> Once the download completes, close the browser and all open
>>>>>>> programs.
>>>>>>>
>>>>>>> Before proceeding, what rules did you add to outbound filtering
>>>>>>> for the native Vista firewall ? Suggest you reset the firewall to
>>>>>>> it's Default settings for now.
>>>>>>>
>>>>>>> Next, *** temporarily disable AntiVir so that *none* of it's
>>>>>>> services nor processes are running. Consult the User Guide or
>>>>>>> Avira's web site if the page below does not accomplish that ***
>>>>>>> http://www.bleepingcomputer.com/forums/topic114351.html
>>>>>>>
>>>>>>> Now run au_check_v78_codeplex.exe and allow it time to complete
>>>>>>> it's operation. Restart the system after it's done.
>>>>>>>
>>>>>>> Can the system update now ?
>>>>>>> If not, has Malware Bytes ever detected any malware on the system ?
>>>>>>>
>>>>>>>
>>>>>>> MowGreen [MVP 2003-2008]
>>>>>>> ================
>>>>>>> *-343-* FDNY
>>>>>>> Never Forgotten
>>>>>>> ===============
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Maslow wrote:
>>>>>>>
>>>>>>>> Thank you MowGreen for answering me.
>>>>>>>>
>>>>>>>> I'm from France and I think that Microsoft technical support is
>>>>>>>> located in Swiss, or Luxembourg or Belgium. Anyway, the guy has
>>>>>>>> a French name.
>>>>>>>> I have Antivir and Windows Defender as antivirus and
>>>>>>>> antimalwares residential softwares.
>>>>>>>> Furthermore, I scan my computer from time to time with
>>>>>>>> Malwarebytes and Spybot (theses two softwares are not
>>>>>>>> residentials).
>>>>>>>> I have Vista Premium Vista SP1 and use Windows Firewall (Inbound
>>>>>>>> and Outbound : I created some outbound rules).
>>>>>>>>
>>>>>>>> Last news : Microsoft sent me a third mail and suggested me to
>>>>>>>> install this file : "au_client_tool_v72.exe". I don't know
>>>>>>>> exactly the contents of this file, but I think(I'm not sure) the
>>>>>>>> guy installed me Windows Installer 3.1 !!! Anyway, this third
>>>>>>>> solution didn't work like the others.
>>>>>>>>
>>>>>>>> I don't know what you mean by "case number" but in alls objects
>>>>>>>> of my emails, I've got this figure : SRX1082888031ID
>>>>>>>>
>>>>>>>>
>>>>>>>> "MowGreen [MVP]" <mowgreen@xxxxxxxxxxxxx> a écrit dans le
>>>>>>>> message de groupe de discussion :
>>>>>>>> e$5tAVrOJHA.1576@xxxxxxxxxxxxxxxxxxxxxxx
>>>>>>>>
>>>>>>>>> 800736B2 ERROR_SXS_INVALID_ACTCTXDATA_FORMAT
>>>>>>>>> The application binding data format is invalid.
>>>>>>>>>
>>>>>>>>> The issue may be caused by antivirus/security software.
>>>>>>>>> What is the installed AV/security suite/anti-malware and which
>>>>>>>>> firewall is being used ?
>>>>>>>>> Which country did you contact Support in and do you have a case
>>>>>>>>> number, Maslow ?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> MowGreen [MVP 2003-2009]
>>>>>>>>> ===============
>>>>>>>>> *-343-* FDNY
>>>>>>>>> Never Forgotten
>>>>>>>>> ===============
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Maslow wrote:
>>>>>>>>>
>>>>>>>>>> Hello !
>>>>>>>>>> I don't speak English very well but I think you'll understand me.
>>>>>>>>>> I couldn't install some critical Windows updates (such as
>>>>>>>>>> KB958644, KB953155). However, I could install Windows Defender
>>>>>>>>>> Updates or Silverlight.
>>>>>>>>>>
>>>>>>>>>> I already wrote to Microsoft Technical Support : they answered
>>>>>>>>>> me twice. They sent me two files to install (FIX_WU_v.17.zip
>>>>>>>>>> the first time, then Checksur the second time). I answered
>>>>>>>>>> them that the two solutions didn't help me. Since, they didn't
>>>>>>>>>> answer me anymore.
>>>>>>>>>>
>>>>>>>>>> So, I expose you my problem : my Windows Updates can search
>>>>>>>>>> new updates, but the problem is that when I arrived at 98% of
>>>>>>>>>> the installation, I had this code error : 800736B2 (unknown
>>>>>>>>>> error). I run Vista Premium SP1.
>>>>>>>>>> Thank you.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
.
- Follow-Ups:
- Re: I can't install critical updates
- From: Maslow
- Re: I can't install critical updates
- References:
- Re: I can't install critical updates
- From: MowGreen [MVP]
- Re: I can't install critical updates
- Prev by Date: Re: 80070436 silicon image
- Next by Date: Re: MS08-045 - Cumulative Security Update for Internet Explorer (953838)
- Previous by thread: Re: I can't install critical updates
- Next by thread: Re: I can't install critical updates
- Index(es):
Relevant Pages
|
