Re: WindowsUpdate_80244019 Help

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What do you mean with
Question: Was your Norton 360 subscription current?
Do you mean that I have payed or not?
If it's that it was a 90 days trial, it camed along with the laptop.

"PA Bear [MS MVP]" wrote:

OneCare includes Defender. Installing OneCare in Vista will disable the
standalone version of Defender so don't worry about it.

I've unistalled [N360] and installed Windows livecare

1. Download the Norton Removal Tool, saving it to your desktop:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

2. Right-click on the saved file and select Run as Administrator.

3. Reboot.

Question: Was your Norton 360 subscription current?
--
~PA Bear

AytacOnline wrote:
I don't know how, but my problem seems to be gone. I saw the update logo
next to the clock on the bottomleft of the screen. then I installed all
the
updates, then I press to "find new updates" and now it was working. But
windows live oncare has disabled windows defender, I can't update that
program.

"AytacOnline" wrote:
I can't make the online scan programs of eset and onecare.
I've unistalled N300 and installed Windows livecare, but it's the same
problem. I can't update the Windows Update and Windows Defender.

"MowGreen [MVP]" wrote:
I'm sorry I didn't ask about the installed security software previously.
The connectivity issue is either directly related to Norton 360 and/or,
going by Symantec's past history, the system may be infected despite
N300's presence.

You'll need to *totally* disable all services and processes associated
with N360 first, including it's firewall/antispyware/etc, in order to be
able to do an online scan - http://www.netnanny.com/kb/125

**Enable the native Vista firewall***

Then revisit the OneCare scanner or the Eset [NOD32] online scanner
using IE: http://www.eset.com/onlinescan/

IF no malware is detected, good.
IF malware is detected, please let us know what was detected and then
we'll refer you to anti-malware forums to ensure that all malwares have
been detected and removed.

AytacOnline wrote:
1.DHCP is enabled
2.I've Norton 360 installed on my pc and when he finds a malware he
delete it automatic, if it doesn't I delete it by my own. I can't
install the scan program of livecare, first the yellow pop-up blocker
showed up, I activated it then I retried and it won't download.

"MowGreen [MVP]" wrote:
1. DHCP is enabled, correct ?

2. What is the installed antivirus/security suite/anti-malware
software?

In your first post to this thread you mentioned you had the same
problem
as the original poster [OP} had, namely error 80244019.
That error in Vista has been traced to the presence of malware by
several posters in this newsgroup. Would you please use Internet
Explorer and do a scan here ?:
http://onecare.live.com/site/en-us/center/howsafe.htm

If malware is detected on the system we'll refer you to some
anti-malware forums to finish cleaning up the system.
If malware is *not detected*, we'll recommend a tool that will install
the latest Windows Update Agent and reset automatic updates [aka
Windows
Update in Vista].

Vista doesn't update at the Windows|Microsoft Update sites.
It can be manually updated from the MS Download Center and the MS
Update
Catalog, if need be.

AytacOnline wrote:
I don't think so because I'm trying to folow the steps you gave me
but when I write "netsh winhttp reset" on cmd.exe it shows that I
don't have a proxyserver

And I've tried every help you gave me but it doesn't works.

On windows XP you can start updating from the microsoft's website,
can
we doit for vista too? Maybe it will work that way?

"MowGreen [MVP]" wrote:
HOSTS.sam is just a sample file. Windows uses the HOSTS file to map
IP
addys. Is that entry in HOSTS, too ?
<snip>
AytacOnline wrote:
I think my problem is inside hosts.sam file
I've searched the problem with the link you gave me
http://support.microsoft.com/kb/883821
then I looked up to the hosts.sam file and I opened it with
notepad.exe And it looks like this
-------------------------------------------------------------------------------------------------
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names.
Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host
name. # The IP address and the host name should be separated by at
least one # space.
#
# Additionally, comments (such as these) may be inserted on
individual # lines or following the machine name denoted by a '#'
symbol. #
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
1 localhost
-------------------------------------------------------------------------------------------------

"MowGreen [MVP]" wrote:
There's a communication issue with the update servers.
Check the WindowsUpdate.log again to see if the latest Version of
the Windows Update Agent is installed. It will show in the log
as -

2008-10-21 09:05:36:139 980 374 Setup *********** Setup: Checking
whether self-update is required ***********
2008-10-21 09:05:36:139 980 374 Setup * Inf file:
D:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
2008-10-21 09:05:36:159 980 374 Setup Update NOT required for
D:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.784,
required
version = 7.2.6001.784
<snip>
There will be a list of .dll files being checked.

Is DHCP enabled ? See: http://support.microsoft.com/kb/900936
and do Method 1 and 2 for Vista.

If no joy, see: http://support.microsoft.com/kb/883821
Click on the '0x80072EE7 error code' and see if the HOSTS file
needs edtiting and read the Note under it to see if anything
listed
pertains to the system.

If still no joy - You may encounter temporary connection-related
errors when you use Windows Update or Microsoft Update to install
updates http://support.microsoft.com/kb/836941

AytacOnline wrote:
These are the last 50 lines on my WindowsUpdate.log

2008-10-20 21:17:23:949 1188 1440 Misc WARNING: SendRequest
failed
with hr = 80072ee7. Proxy List used: <(null)> Bypass List used :
<(null)> Auth Schemes used : <>
2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
error 0x8024402c
2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error
0x8024402c 2008-10-20 21:17:23:949 1188 1440 Misc WARNING:
WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2008-10-20 21:17:23:949 1188 1440 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2008-10-20 21:17:23:949 1188 1440 Misc WARNING:
DownloadFileInternal failed for
http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab:
error 0x8024402c 2008-10-20 21:17:23:949 1188 1440 Misc
Validating
signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2008-10-20 21:17:23:964 1188 1440 Misc Microsoft signed: Yes
2008-10-20 21:17:23:964 1188 1440 Misc WARNING: Send failed with
hr = 80072ee7. 2008-10-20 21:17:23:964 1188 1440 Misc WARNING:
SendRequest failed with hr = 80072ee7. Proxy List used: <(null)>
Bypass List used : <(null)> Auth Schemes used : <>
2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
error 0x8024402c
2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error
0x8024402c 2008-10-20 21:17:23:964 1188 1440 Misc WARNING:
WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2008-10-20 21:17:23:964 1188 1440 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with
hr = 80072ee7.
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest
failed
with hr = 80072ee7. Proxy List used: <(null)> Bypass List used :
<(null)> Auth Schemes used : <>
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
error 0x8024402c
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error
0x8024402c 2008-10-20 21:17:23:980 1188 1440 Misc WARNING:
WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: Send failed with
hr = 80072ee7.
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: SendRequest
failed
with hr = 80072ee7. Proxy List used: <(null)> Bypass List used :
<(null)> Auth Schemes used : <>
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
error 0x8024402c
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error
0x8024402c 2008-10-20 21:17:23:980 1188 1440 Misc WARNING:
WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2008-10-20 21:17:23:980 1188 1440 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2008-10-20 21:17:23:996 1188 1440 Misc WARNING: Send failed with
hr = 80072ee7.
2008-10-20 21:17:23:996 1188 1440 Misc WARNING: SendRequest
failed
with hr = 80072ee7. Proxy List used: <(null)> Bypass List used :
<(null)> Auth Schemes used : <>
2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
error 0x8024402c
2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error
0x8024402c 2008-10-20 21:17:23:996 1188 1440 Misc WARNING:
WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2008-10-20 21:17:23:996 1188 1440 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2008-10-20 21:17:23:996 1188 1440 Misc WARNING:
DownloadFileInternal failed for
http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab:
error 0x8024402c 2008-10-20 21:17:23:996 1188 1440 Misc
Validating
signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2008-10-20 21:17:24:011 1188 1440 Misc Microsoft signed: Yes
2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2008-10-20 21:17:24:558 1188 1440 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190194 2008-10-20
21:17:24:558 1188 1440 Misc WARNING: DownloadFileInternal failed
for
http://update.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab:
error 0x80190194 2008-10-20 21:17:24:558 1188 1440 Setup WARNING:
SelfUpdate check failed to download package information, error =
0x80244019 2008-10-20 21:17:24:558 1188 1440 Setup FATAL:
SelfUpdate check failed, err = 0x80244019 2008-10-20 21:17:24:558
1188 1440 Agent * WARNING: Skipping scan, self-update check
returned 0x80244019 2008-10-20 21:17:24:777 1188 1440 Agent *
WARNING: Exit code = 0x80244019 2008-10-20 21:17:24:777 1188 1440
Agent ********* 2008-10-20 21:17:24:777 1188 1440 Agent ** END
** Agent: Finding updates [CallerId = AutomaticUpdates]
2008-10-20 21:17:24:777 1188 1440 Agent *************
2008-10-20 21:17:24:777 1188 1440 Agent WARNING: WU client failed
Searching for update with error 0x80244019
2008-10-20 21:17:24:777 1188 414 AU >>## RESUMED ## AU: Search
for updates [CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
2008-10-20 21:17:24:777 1188 414 AU # WARNING: Search callback
failed, result = 0x80244019
2008-10-20 21:17:24:777 1188 414 AU # WARNING: Failed to find
updates with error code 80244019
2008-10-20 21:17:24:777 1188 414 AU #########
2008-10-20 21:17:24:777 1188 414 AU ## END ## AU: Search for
updates [CallId = {13085CB2-B032-40F8-9C33-26D33A226541}]
2008-10-20 21:17:24:777 1188 414 AU #############
2008-10-20 21:17:24:777 1188 414 AU AU setting next detection
timeout to


.

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