Re: Update errorcodes: 8007007e, 800706d3 and 80240020

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Error messages that you may receive when you try to download and install
updates from the Windows Update Web site, from the Microsoft Update Web
site, or from a WSUS server: "0x800704DD," "0x80240020," or both
http://support.microsoft.com/kb/910341

======================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of http://support.microsoft.com/ph/6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors associated with the download/install.

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here: http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122 and/or go to http://windowsupdate.microsoft.com > click on Help and Support link in left pane > Solve problems on your own.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Chris wrote:
Hi again
Minor correction: Windows Installer 3.1 is in place but somehow I missed it.
Chris

"Chris" <chris@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:eOVVdCWNJHA.728@xxxxxxxxxxxxxxxxxxxxxxx
Hi,
I am tryind to update a vintage WIN2K Pro SP4 system using MS Update. All
updates are retrieved ok, but the installation fails. The Windows
Update.log shows the following errors:

WARNING: LoadLibrary failed for srclient.dll with hr:8007007e
WARNING: GetUserTokenFromSessionID failed with error 800706d3
WARNING: Exit code = 80240020
**
** END ** Agent : Installing updates [CallerId = Microsoftupdate]
**
WARNING: WU client failed installing updates with error 0x80240020
-- RESUMED -- COMAPI: Install [ClientID = MicrosoftUpdate]
- Install call failed
- Reboot required = NO
- WARNING: Exit code = 0x80240FFF; Call error code = 0x80240020
-------------
-- END -- COMAPI: Install [ClientId = Microsoftupdate]
-------------
WARNING: Operation failed due to earlier error, hr=80240020


I can't find the errorcodes anywhere, but I must admit I suspect
WindowsInstaller to be the problem (is Installer 3.1 a must with MS
Update, and is 3.1 supported under WIN2K?). On the other hand, it was the
update program itseft that suggested goint from WIN Update to MS Update
and it did not request any update to Installer during the process. So -
anyone with an idea of where the problem lies?
Thanks in advance Chris

.

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