Re: KB948109 installed files on USB drive - cannot remove them

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You're mowst welcome. IF there is more free space on the USB drive than that's where the updates will be staged from. That's what you just deleted, the staging area files. They should have been deleted when the system rebooted but the USB drive may not have been 'online' in time for the cleanup after the reboot.
A User Account with Admin privileges is sufficient to install updates, there's no need to log on as *the* Admin.

A workaround would be to disconnect the USB drive prior to updating or, ensure that there is more free space on C:\ than the USB drive.

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
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pspinks wrote:

Thank you MowGreen. Your recommended action was the right one, and I successfully deleted the rogue directory. I did try SAFE mode previously, but hadn't realised that it was necessary for the Admin account to explicitly take ownership of the files first, nor had I realised that a user account with Admin privileges would not be able to perform the clean-up.

I'm still curious about the cause however. There were 23.5GB free on the C: drive, and the files take up less than 10MB when unpacked, so lack of space shouldn't be a problem. The update was installed using an account with Admin privileges, not by the Administrator account, but other KB updates were successfully installed from the same account at the same time with no problems. Maybe I need to read up more about Admin privileges.
.



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