Re: Vista hangs during shutdown while installing updates

What previous 'solution'? There have only been 3 posts in this thread, 2 of them yours.

Are you running Vista or Vista SP1?

...the update causing the problem was 'Malicious object removal tool'

It's called the Malicious Software Removal tool (MSRT; cf. http://www.microsoft.com/security/malwareremove/default.mspx), a new version of which is released on the second Tuesday of every month:

<QP>
Microsoft has released an updated version of the Microsoft Windows Malicious Software Removal Tool on Windows Update, Microsoft Update, Windows Server Update Services, and the Download Center.
</QP>
Source: http://www.microsoft.com/technet/security/bulletin/ms08-sep.mspx & earlier

It's highly unusual for the MSRT to take so long to run to completion: What anti-virus application or security suite is installed on your machine? What anti-spyware applications (other than Defender)? What third-party firewall (if any)?

Do you understand that Automatic Updates can be configured such that these updates (and the MSRT) run at a time other than at shutdown?

Do you understand that Automatic Updates can be configured so that you'd have to approve both the download of and the running of the MSRT (not that I'd recommend anyone not approving same)?

Automatic Updates in Vista
http://www.microsoft.com/windows/products/windowsvista/features/details/windowsupdate.mspx

Excellent tutorial: http://www.bleepingcomputer.com/tutorials/tutorial140.html
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Twiga wrote:
Sorry folks but my previous 'solution' was nonsense. Put it down to me
being only semi-literate from a technical point of view.
You see I ran into the problem again big time. But then some research told
me that the update causing the problem was 'Malicious object removal tool'
which turns out to be not an update at all but a deep scan for some of the
more difficult types of malware - so the long delay during shutdown was in
fact a scan in progress. In the end I let it run all night and it finally
cleared and closed my system down, but only after something like 17 hours.
Now let us hope that the 'problem' has finally gone away. If it has not
truly finished I will come back here and let you know the next chapter in
the story.
In this type of situation I only wish the Microsoft would either tell you
what was going on and/or give you the option to do the scan later if now is
not convenient. I spent most of a day trying to figure this problem out,
including a period when I tried to run the update manually. When you try to
do this you get a program execution but no window, no messages and no
application in Task Manager, just an entry in the processes list. By the
time I spotted it I had three copies of the scan running - I hate to think
how long it would have taken for them all to complete, and I wonder whether
I would have even noticed when it all finished.
Come on Microsoft. You can be more user friendly than this if you want to!

"Twiga" wrote:

I had the same problem and I think that I have got the problem to go away,
although possibly more by luck than good judgement. To get rid of the
hang I did a forced closedown - pressing the power button for 6 seconds.
Then on the reboot I was offered a safe mde start so I started in 'Safe
mode with Networking'. Immediately after start up, which included an
automatic 3 stage completion of the install of updates, I ran MS Update
again and checked that all updates were installed. I then followed that
with a reboot to get into normal mode operation. I can only assume that
the hang was in the closedown after the updates were installed.

"Kursat" wrote:

I had to power down my notebook when it first happened first.
Now it continuosly tries to install the updatte during shutdown
and then it hangs and never shuts down. Therefore I have to force
power down continuously.
System restore makes it go away only for a single shotdown.
Then I even loose the updates that I've restored because it wont even
update them anymore.
Does anyone has a solution for such a catastrophic failure?

.

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