Re: SP3 FREEZE
- From: "PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx>
- Date: Sat, 20 Sep 2008 16:52:26 -0400
And have you opened a free support incident? Have you read http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx?
hj III wrote:
I too have the XP Pro SP3 installation freeze problem. As BAYSEAL states,
the freeze happens during the final running of processes. In all my
cases, the last entry in the SVCPACK.LOG file is
"Starting process: C:\WINXPPRO\system32\shmgrate.exe
AddConfigurePrograms"
No return code has been issued by this process in any of my attempts to
install SP3.
Other information is
1. Reviewed & believe I comply with reqts of KB950717
2. Methods 1, 3, 4, & 5 of KB950718 do not seem to have any noticeable
effect. Method 2, Downloads from the DL Ctr, was not tried since this was
a
single installation.
3. From late May until present, other XP downloads from the Update Center
were sucessfully installed--only SP3 failed.
What sort of items affect shmgrate.exe? Any help I can get in deciphering
the log file would be greatly appreciated.
thanks in advance for your help..
Re-enable NAV and make sure either the Norton firewall or the Windows
Firewall is enabled at all times.
WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx
How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718
LOOK! => Free unlimited installation and compatibility support is
available
for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat
and e-mail support is available only in the United States and Canada. Go
to http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
"Windows XP" then select "Windows XP Service Pack 3"
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
BAYSEAL wrote:I AM RUNNING WINDOWS XP PRO. I'VE DE-ACTIVATED MY NORTON 360, AND SPY
SWEEPER. I DO NOT FILL GOOD ABOUT LEAVING MY COMPUTER ON ALL DAY, AND
NIGHT.
problem: my computer freezes about half way through (running processes)
AFTER INSTALL. i've done this three times and it all ways freeze at the
same point. NO ERROR MESSAGES.
.
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